Assistant Spa Manager
Assistant Spa Manager
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Job Description
- 401(k)
- Employee discounts
- Training & development
Hand & Stone is a national company that specializes in massages and facials. With over 500 locations across the US and Canada the Hand & Stone brand is a leader in the membershipbased spa services industry.
Are you a passionate individual with excellent communication and customer care skills
Our busy Bryn Mawr PA location is seeking an Assistant Manager to Welcome Empower and Connect with our clientele to provide the ultimate spa experience by ensuring our Members are enjoying the best hour of the month and to encourage new clients to become members by making a massage or facial a part of their monthly selfcare ritual.
The Assistant Manager position includes one evening Saturdays and 23 day shifts for a total of 2430 hours.
- Commissioned Sales Experience is a MUST preferably in a membershipbased environment
- Communication: Communicate with clients and provide exceptional service in a professional and personable way
- Attention to Detail: The difference between doing the job well or just getting it done
- Problemsolver: Taking immediate action to solve issues on the spot
- Team Player: Ability to work independently with minimal supervision
- Computer Skills: Experience with a POS system; Zenoti knowledge a plus
- Authenticity: Convey genuine enthusiasm
- RelationshipBuilding: Excel in building client relationships
- Sales & Customer Engagement: Display exemplary customer care & ability to translate to membership sales
- Reliability: Ontime arrival every shift
- Welcome Empower and Connect with Clients in order to meet our Daily Membership Goals
- Build Relationships: Provide excellent customer care to members and guests while building longterm relationships with all clients
- Communicate effectively: Answer phones schedule appointments and manage client inquiries
- Be knowledgeable about products services and policies
- Competitive Compensation hourly wage PLUS Membership Sales Commission
- Ongoing Training we are ALWAYS learning and improving
- Employee Discounts available on products services and gift cards
- Positive & Professional Work Environment we enjoy our work and we want you too!
At Hand and Stone Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.
Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Required Experience:
Manager
Employment Type
Part-Time
