Business Support Coordinator Child Care
Business Support Coordinator Child Care
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Job Description
Working at the YMCA means you are part of a fun positive working environment where your colleagues are people who care about building healthy communities.
The Child Care team is dynamic supportive and growing! Already the YMCAs across Canada are the largest provider of care in our country and here locally we are expanding too. The YMCA of Southern Interior BC has a childcare growth plan that currently operates 14 childcare locations serves over 800 families and is on target to serve over 1000 families by building and opening several more childcare centers over the next few years.
The YMCA Child Care division is looking for a Business Support Coordinator to help reinforce our growing team. This individual excels at multitasking taking initiative while balancing competing demands and provides superior service to our children and families. Someone who is flexible and who can adapt during growth opportunities would feel successful in this role.
If the following sounds like a good day at work then this job might be for you!
- Manage ongoing annual/monthly government changes to subsidies i.e. payments refunds monitoring.
- Build and maintain efficient childcare registration systems and processes.
- Provide efficient and effective data entry bookkeeping clerical and administrative work relating to the registration and accounting systems in accordance with the approved standards and guidelines.
- Ensure accurate billing fulfillment of waitlists and transportation requests efficiently.
- Work independently and alongside another Coordinator as the daytoday liaison between the Association and childcare with the ability to make sound judgements and decisions.
- Provide timely and efficient customer service through phone calls email and online inquiries.
Wed love to hear with people with:
- Postsecondary degree in a related field and a demonstrated ongoing commitment to professional development.
- Experience working with accounting government billing and reconciling are considered assets.
- Higher business knowledge or specialized skills acquired specifically in the areas of office administration data entry and customer service.
- Strong and proficient skills in Excel and other Microsoft Office tools.
- Demonstrated ability to multitask and exhibit superior customer service and interpersonal skills.
- Working knowledge of customer service software such as School Care Works & Avocado is considered an asset.
- Good judgement and sound decision making in resolving complex issues.
Competencies:
- Commitment to Mission Vision and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission vision and values of the YMCA of Southern Interior BC.
- Service Orientated: Deliberately identifies and creates opportunities to enhance each and every individuals YMCA experience. Creates action plans to resolve any service gap areas.
- Relationship Building and Collaboration: Builds positive interactions listens attentively and communicates effectively to create an open communication environment. Share information best practices and resources with colleagues.
The YMCAs Commitment to Trust Safety and Equality:
As part of a trusted charitable organization you can expect to receive excellent services and safety training throughout your YMCA career. As the first step in your journey you will be required to:
- Provide 3 references of a professional nature (Ex. employer supervisor colleague teacher coach etc.
- Provide a satisfactory Criminal Record Check Check/Vulnerable Sector Search issued no later than six 6 months preceding your start date. The YMCA will provide applicable instructions and paperwork.
The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities persons of colour and ethnicity Indigenous persons (First Nations Metis and Inuit) and people of all sexual orientations and genders.
Application deadline: May 16 2025
Required Experience:
IC
Employment Type
Full-Time
