Deskside Support Administrator
Deskside Support Administrator
Posted on :
25-04-2025
Employer Active
1 Vacancy
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Job Description
Infosys is seeking for a Deskside Support Engineer with interpersonal and technical skills to handle the end user IT support. The candidate will support End users with Software/Hardware Windows 10/11 Operating System Microsoft office and Application installation & troubleshooting. Must have the right attitude and customer centric approach. The candidate will also assist in the development of guidelines and procedures for modern workplace management and user experience.
Required Qualifications:
Candidate must be located within commuting distance of Plano TX or be willing to relocate to the area. This work requires candidate to work out of Office premise.
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 2 years of experience in Information Technology.
At least 2 years of experience in EUC Support. (End User Compute Deskside Support).
Hands and Feet support for end users to maintain their laptops desktops printers and other peripherals.
Imaging of laptops installing applications based on requests.
Life cycle management of end user computing assets in Client office.
Setting up conference rooms supporting conferences from I.T. perspective troubleshooting Teams conferences Cameras projectors and other devices.
Work with Vendors for warranty repairs of equipment.
Assist facilities for non I.T. support activities like setting up T.V. screens attending to alarm from devices etc.
Maintain and renew inventory of spares.
Provide executive support for client.
All applicants authorized to work in the United States are encouraged to apply.
Preferred Qualification:
Analytical and Communication skills
Planning and Coordination skills
Good customer handling skill and prior experience in Concierge (VIP Users)support.
SCCM client end installation & troubleshooting knowledge.
Basic knowledge of Networking and Active Directory.
The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.
About Us
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Qualifications:
Candidate must be located within commuting distance of Plano TX or be willing to relocate to the area. This work requires candidate to work out of Office premise.
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 2 years of experience in Information Technology.
At least 2 years of experience in EUC Support. (End User Compute Deskside Support).
Hands and Feet support for end users to maintain their laptops desktops printers and other peripherals.
Imaging of laptops installing applications based on requests.
Life cycle management of end user computing assets in Client office.
Setting up conference rooms supporting conferences from I.T. perspective troubleshooting Teams conferences Cameras projectors and other devices.
Work with Vendors for warranty repairs of equipment.
Assist facilities for non I.T. support activities like setting up T.V. screens attending to alarm from devices etc.
Maintain and renew inventory of spares.
Provide executive support for client.
All applicants authorized to work in the United States are encouraged to apply.
Preferred Qualification:
Analytical and Communication skills
Planning and Coordination skills
Good customer handling skill and prior experience in Concierge (VIP Users)support.
SCCM client end installation & troubleshooting knowledge.
Basic knowledge of Networking and Active Directory.
The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.
About Us
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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