This is a remote position.
KEY RESPONSIBILITIES:
- Serve as the first point of contact for PAs requiring guidance or escalating issues.
- Provide offshore escalation support to maintain project continuity across time zones.
- Proactively resolve queries and challenges while escalating complex issues to management when necessary.
- Plan develop and deliver internal training programs for the PA team.
- Create and maintain up-to-date training materials and resources.
- Support onboarding of new team members by providing mentorship and structured guidance.
- Ensure that project-related communication is timely clear and aligned with organizational standards.
- Monitor and track task progress identifying and addressing delays or issues promptly.
- Maintain accurate documentation and reporting for internal projects.
- Coordinate and manage internal projects to ensure they stay on track and within scope.
- Collaborate with team members to identify and mitigate risks or resource constraints.
- Drive alignment with organizational priorities and objectives.
- Provide senior-level support to the PA team fostering a culture of accountability and collaboration.
- Offer guidance on best practices tools and processes to enhance team efficiency.
- Act as a trusted advisor and resource for all team members.
Requirements
- Proven experience in project administration coordination or similar roles.
- Strong problem-solving and conflict-resolution skills.
- Excellent verbal and written communication abilities.
- Highly organized with a keen attention to detail.
- Proficient in project management tools and software.
- Leadership or mentoring experience is a strong advantage.
- Experience with offshore or remote teams is desirable.
Benefits
Here at Access Offshoring we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.
Access Offshoring is dedicated to saving business ownershours by 2031 and we need your help. Transforming the way businesses operate we connect great businesses with amazing offshore talent.
We recognise that we often get more done in our own designed workspace so Access Offshoring offers a complete work from home model. Yep that s right 100% work from home. But wait there s more.
Here are just some of our benefits:
- Australian clients and Australian hours (giving you great experience and an early finish!)
- Work from Home Allowance
- HMO for you AND a dependent from Day 1
- 20 Days Annual Leave and 5 Days Sick Leave
- Government Statutory Benefits
- 13th Month Pay
- Computer Equipment
- Opportunities for growth
Asana