Responsible for prompt delivery of various onsite work assignments providing customer service and ultimately customer satisfaction.
Your Impact
Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails phone calls text messages and verbal. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Attends crossfunctional trainings to ensure ability to provide coverage when shortstaffed. Attends crossfunctional trainings to ensure ability to provide coverage when shortstaffed. Site responsibility and location of coverage may change based on client and/or division needs.
About You: The Skills & Expertise You Bring
HS Diploma GED or equivalent experience required plus 1 to 2 years of related experience. Document scanning experience preferred. Basic computer skills/technical knowledge. Ability to multitask and prioritize in order to meet deadlines. Good customer service and communication skills. Ability to work with minimal supervision. Ability to work OT as needed. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises. May require driving between multiple client locations may also require a personal vehicle (valid drivers license and acceptable driving record necessary). Ability to lift up to 50lbs Ability to spend extended periods of time standing bending walking reaching and pulling while performing duties.
We are providing the anticipated hourly rate for this role: $17.57 $26.31 hourly
Company Overview
About our Company Canon U.S.A. Inc. is a leading provider of consumer businesstobusiness and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue its parent company Canon Inc. as of 2023 has ranked in the topfive overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Hybrid This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
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