Senior Business Travel Consultant with French
Senior Business Travel Consultant with French
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Job Description
Were collaborating with a leading global travel management corporate card and expense management company thats on the hunt for an experienced Senior Business Travel Consultant to join their growing team in Portugal!
Location: Remote (within Portugal) or Hybrid in Lisbon
Employment Type: Fulltime
Remuneration: Base Salary
Key Responsibilities:
Provide exceptional support via chat phone & email
Manage bookings for air rail accommodation and other travel services
Assist customers with platform and app selfservice tools
Respond efficiently meeting SLAs and quality standards
Stay updated on destinations suppliers and tools
Quickly assess customer needs and provide the best travel solutions
Participate in team discussions & provide constructive feedback
Ensure compliance with company and client travel policies
Keep up with industry trends and best practices
Attend training maintain attendance and meet KPIs
Requirements:
Fluent/native in French (C1 strong English (B2
5 years of experience in business travel bookings
3 years using GDS systems Sabre Amadeus or Galileo (mandatory)
Customer support experience (contact center or similar)
Comfortable with tools like Gmail Zendesk Slack Salesforce
Availability to work shifts (MonSun 7 AM to 11 PM)
Strong multitasking quick thinking and problemsolving skills
Empathetic professional communicator with excellent writing
Whats On Offer:
Competitive salary package based on skills & experience
Health dental and vision benefits with premiums
Meal allowance provided
Paid parental & bereavement leave
Connectivity stipends
Mental health support
Career growth tools & mentorship
Inclusive supportive and collaborative team culture
Ready to take your travel expertise to the next level with a worldclass brand Apply now and join a team that moves peopleand careersforward!
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Employment Type
Full Time
