Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV references cover letter and any other supporting documents required in the job posting. The My Experience page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

CurrentMercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.

Job Title:

Department:

College/Division:

Primary Job Posting Location:

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

Responsibilities:

The Advancement Operations Support Specialist under direct supervision will provide administrative assistance within Advancement Services University Advancement. Responsibilities include but are not limited to the following:

• Operation of the Universitys main switchboard

• Processing acknowledging and receipting gifts to the University

• Maintaining the accuracy of alumni and donor records within the database

• Data integrity projects

• Scanning and digital archiving

• Providing administrative support to the Director of Advancement Services as needed

Qualifications:

A high school diploma/GED and two years of administrative support experience to include database entry/management are required. Candidates with higher education advancement/development and/or fundraising administrative support experience are highly desirable.

Required Knowledge Skills & Abilities:

• Knowledge of database/CRM system; accurate entry and understanding of the interrelationships of data.

• Ability to use reporting functionality and interpret reports accurately.

• Ability to use Microsoft Outlook/Word/Excel with excellent proficiency.

• Ability to prioritize and balance day to day work load to meet expected gift processing efficiency metrics and project/task deadlines as assigned.

• Exceptional communication (written/verbal) and organizational skills. High level of interpersonal skills to handle sensitive and confidential situations. Demonstrated poise tact and diplomacy.

Required Software:

• Microsoft Word Excel

• Outlook/Office 365 Email and Calendar

• Office 365 Applications (Tasks Teams etc.

Preferred Software:

• Office 365 Applications (SharePoint etc.

• Slate by Technolutions

Background Check Contingencies

• Criminal History Check

Document Attachments:

• Resume

• Cover Letter

• List of three professional references with contact information

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents) generous retirement contributions tuition waivers paid vacation and sick leave technology discounts schedules that allow for worklife balance and so much more!

At Mercer University a Bear is more than a mascot: its a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If youre seeking an environment where your passion and determination are embraced then you want to work at Mercer University.