drjobs Senior Compliance Specialist

Senior Compliance Specialist

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1 Vacancy
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Job Location drjobs

Tennessee Ridge, TN - USA

Yearly Salary drjobs

$ 49200 - 95600

Vacancy

1 Vacancy

Job Description

At Amazon were working to be the most customercentric company on earth. To get there we need exceptionally talented bright and driven people.

Amazons Cross Border team is responsible for providing customers a onestop shop for international transportation service providing endtoend supply chain solutions. We are seeking a customercentric individual who wants to be part of this journey and manage daily operational tasks and customer queries.

A Senior Compliance Specialist owns daily operations for customs clearance on ocean air rail and truck crossborder shipments. The specialist will:
Communicate with freight forwarders/sellers/vendors for shipment and document preparation
Monitor shipment clearance status and escalate issues when necessary
Review and audit data entry functions for entry filing classifications and inspections
Handle deliveryform generation tracking and compliance requirements

We invite you to be part of the team that defines how Amazon changes the world of international logistics one shipment at a time.

Key job responsibilities
Core Responsibilities
1st Tier support for Customer Service queries
Standalone product classification for US HTS
General Global compliance support
Auditing compliance related data submissions for completeness
Handle general recurring Customs Brokerage operational regulatory requirements
Maintain proper relationships and follow through with all appropriate government agencies as needed to address ongoing operational inquiries and requests

Advanced Responsibilities
Expertise on FDA and all qualifier PGAs (TSCA Lacey nonglass NHTSA)
Handles 1st level escalations from the team/sales
Advise and educate clients on import restrictions tariffs and other customsrelated matters in an introductory fashion
Handle exams/inspections/holds and communicate this both internally and externally
Achieve and maintain High Compliance and OTP scores
Specializes in a niche or complex areas of Customs or verticals e.g. FTAs ADCVD ATF Pesticides etc.
Build and maintain SOPs for new and changes to regulatory requirements
Ownership of subject matter expertise on requirements and regulatory changes to share with the operations teams in multiple locations both origin and destination

Measurement for Success
Complete assigned tasks timely and accurately within KPI
Improved productivity through continuous improvement
Meet and exceed Customer Service metrics


High School Diploma
2 years experience in International Logistics CrossBorder Transportation and Supply Chain
2 years experience in Customs Operations or Customs Compliance role
2 years experience working with US Customs rules and regulations or advanced working knowledge
2 years experience or proficiency in Microsoft products (Excel Word)

Bachelors Degree
Licensed Customs Broker
Multilingual (Chinese preferred)
Working knowledge of EU and JP Customs rules and regulations
Critical thinking and problem solve capability
Able to read and understand the regulatory language
Ability to troubleshoot basic Customs entry issues (ABI ACE related AMS)
Effectively communicates in both written and verbal communication.
Understanding of what resources to use and when to use them (CROSS HTS internal databases)
A degree of Customs specialization in some role or capacity (Verticals)


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $49200/year in our lowest geographic market up to $95600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit
This position will remain posted until filled. Applicants should apply via our internal or external career site.


Required Experience:

Senior IC

Employment Type

Full-Time

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