Responsibilities:
- Business Development: Drive revenue generation by implementing effective sales and retention strategies to achieve AUM targets in the territory.
- Operations Management: Oversee and ensure smooth daytoday operations of the branch adhering to operational guidelines and compliance standards.
- Recruitment of Frontline Employees: Identify staffing needs recruit talented individuals and build a highperforming team of frontline employees.
- Training and Nurturance: Provide training mentoring and ongoing support to frontline employees to enhance their skills product knowledge and customer service abilities.
- Risk and Audit and Compliance Adherence: Implement risk management protocols ensure compliance with internal policies and external regulations and conduct periodic audits to maintain a secure and compliant environment. Ensure adherence to regulatory and compliance requirements at all times maintaining the highest standards of ethical conduct.
- Liaising with Lending Partner Banks: Foster strong relationships with lending partner banks collaborate on business strategies and ensure seamless communication and cooperation.
- CrossSelling of ThirdParty Products: Identify opportunities for crossselling various thirdparty products to customers increasing revenue and enhancing the customer experience.
- Building Rupeek Business Partners and DSA Channel: Establish and nurture partnerships with local businesses and develop a robust DSA channel to drive business growth.
- Reporting and Analysis: Prepare regular reports on business performance monitor key metrics analyze trends and make datadriven decisions to improve operational efficiency and effectiveness.
Ideal Persona:
- Should be a graduate or above in any stream.
- Minimum 5 years of experience in sales and operations management with at least 2 years in a teamleading role.
- Candidates from BFSI/Fintech/Telecom would be an ideal fit
- Strong background in the BFSI lending business is highly preferred.
- Proven track record of achieving sales targets and driving business growth.
Essential Skills:
- Excellent leadership and team management skills with the ability to motivate and inspire a diverse team.
- Indepth knowledge of loan products lending processes and regulatory frameworks.
- Strong analytical and problemsolving abilities with a keen eye for detail.
- Excellent communication negotiation and relationshipbuilding skills.
- Ability to work in a fastpaced targetdriven environment and adapt to changing market conditions.
- Demonstrated ability to handle multiple priorities and meet deadlines effectively.
- Ability to do demand generation in the market and build offline channels.
- Should be good at relationship management across various stakeholders (Customer Channel partner Internal team cross functional)
- Local language proficiency and geography knowledge are preferred.
problem-solving,cross-functional team leadership,customer,gold loan,negotiation,demand generation,operations management,sales management,risk management,sales,communication,reporting and analysis,analytical skills,bfsi,team leadership,relationship management,lending processes,compliance,business development