Guest Service Generalist
Guest Service Generalist
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Job Description
We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Embrace South Australias First TRYP Hotel and Bring It to Life!
TRYP by Wyndham promises to be one of the citys hippest new spots to stay. TRYP by Wyndham Pulteney Street Adelaide offers business and leisure travellers a unique combination of experience and destination with contemporary lodging options in some of the worlds most cosmopolitan cities including Madrid Barcelona Paris Lisbon Frankfurt Berlin Buenos Aires Sao Paulo and New York City. The brands Own the City culture passionately celebrates both our guests and the cities in which TRYP by Wyndham properties operate.
How Youll Shine
The Guest Service Generalist is responsible for completing daily Front Office Housekeeping Food & Beverage and Maintenance functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude.
Responsibilities include but are not limited to:
- Perform all duties of the front desk including greeting owners and guests Check in and out Answer telephone and email inquiries portage of luggage cash handling and balancing procedures tour & travel inquiries/bookings reservations and night audit procedures
- Possess a thorough knowledge of the operation of all administration equipment eg. Email basic word & excel documentation and Credit Card settlement machines.
- Housekeeping functions such as cleaning & maintaining guest accommodation
- Food & Beverage functions such as preparing and serving Food & Beverages
- Maintenance functions such as maintaining guest accommodation and common areas
How Youll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
- professional development funding
- discounted hotel stays across Australia Fiji New Zealand
What Youll Bring
- Genuine passion for customer service
- Excellent communicator with strong interpersonal skills
- Enthusiastic selfmotivated and positive individual
- Immaculate presentation and professional grooming standards
- Ability to work a flexible roster including weekends evenings and school holiday period
- Current drivers licence (preferable)
About Us
Travel Leisure Co. is the worlds leading membership and leisure travel company offering vacation ownership travel membership and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners members and subscribers every year. We believe that all vacation moments start with our associates and were proud of our global teams that turn vacation inspiration into exceptional travel experiences.
Employment Type
Part-Time
