MNI D Customer Experience
MNI D Customer Experience
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Salary Not Disclosed
1 Vacancy
Job Description
Who we are.
MNI Direct team members are like family. We work safely work together and have fun all while serving our customers passionately! Whether you are experienced in the green industry or looking for a career change we seek individuals who share our core values.
Work Until the Job is Done Right Always do your best and remember that our motto is quality first.
Be a Team Player A positive attitude creates more fulfilling work even when its not fun.
Serve Think first of others. Anticipate and serve their needs no matter how large or small.
Own It Take personal responsibility even if that means owning up to making a mistake fix it and move on.
With four branches serving the southeast we focus on plants and providing quality material to the professional landscape trade. We have a 10 year growth plan and would love for you to come grow with us. At MNI Direct you will not be a number come join the family.
Primary Responsibilities
- Serve greet and assist customers with loading/unloading in the yard/nursery providing a friendly and welcoming environment.
- Be a Team Player by acting as a liaison between the operations and sales teams facilitating smooth communication and collaboration.
- Own the sales process and verify inventory for sales orders for customers.
- Be proactive and Work until the job is done right on all customer opportunities to grow sales and build rapport with current and potential customers.
- Collaborate with the branch team to continuously identify opportunities to enhance the overall instore experience for customers.
- Stay informed about the products available in the yard/nursery to provide relevant information to customers.
- Use and operate radio communication in a professional manner with all other employees.
- Perform all duties in accordance with the MNI Direct company policies as they pertain to Sales and Operations.
- Perform other duties as required and serve as a resource for the MNI Direct team.
Required Skills Knowledge & Training
EDUCATION:
- High School diploma or secondary diploma or equivalent preferred.
- Green industry experience or knowledge of horticulture landscape and/or nursery a plus
SKILLS AND TRAINING:
- Proficient in Microsoft Office
- Expert customer service skills
- Ability to operate the customer ordering and inventory system.
- Ability to communicate effectively with all internal and external customers. business associates.
- Ability and desire to learn plant names characteristics and sources.
- Possess and maintain a valid clean state Drivers License.
Physical Requirements
- Prolonged walking and standing
- Ability to lift 2050 lbs.
- Ability to work a flexible schedule (MF)
- Ability to work in all weather conditions.
Employment Type
Full-Time
