Azerbaijani-Speaking Customer Support Representative
Azerbaijani-Speaking Customer Support Representative
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Job Description
Azerbaijani-Speaking Customer Support Representative
Sofia Bulgaria Full-time On-site Position
We are currently seeking a dedicated and detail-oriented Azerbaijani-speaking Customer Support Representative to join a vibrant and multicultural team based in Sofia Bulgaria.
In this role you will be the first point of contact for Azerbaijani-speaking customers delivering high-quality support and ensuring customer satisfaction across various communication channels.
Key Responsibilities:
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Respond to customer inquiries via phone email and chat in Azerbaijani
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Provide accurate information and resolve customer issues efficiently
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Guide users through troubleshooting and product-related questions
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Ensure each interaction reflects the companys service standards
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Escalate unresolved issues to the appropriate departments
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Maintain detailed records of customer interactions using internal systems
Requirements:
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Fluency in Azerbaijani (C1-C2 level) and good command of English (B2 or above)
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Excellent communication and interpersonal skills
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Previous experience in customer service is a plus but not mandatory
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Ability to multitask stay organized and work under pressure
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Valid work permit for Bulgaria or EU citizenship
Whats Offered:
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A full-time on-site position in the heart of Sofia
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Competitive base salary with performance-based bonuses
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Paid training and continuous professional development
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Work in a dynamic and supportive international environment
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Benefits package including private health insurance and other perks
If you are fluent in Azerbaijani and passionate about providing excellent customer service wed love to hear from you!
Apply now to become part of a growing team in one of Europes most vibrant capitals!
Employment Type
Full Time
