Description: The IT Delivery Services team is responsible for deploying technology and solutions globally. This includes installation and configuration of wired and wireless LANconnected devices network communications equipment and software and peripherals for all brands and all locations. We interface with the business IT and external service providers to ensure we deliver seamless technology deployment services.
As a Senior IT Deployment Specialist you will be responsible for planning coordinating deploying and monitoring the progress of initiatives related to a rental branch administrative and corporate locations. In this position you will participate in gathering and/or defining business technical requirements. You will serve as the point of contact for endusers for procedural and technical escalations. Basic to intermediate knowledge of Cisco network equipment is necessary for this role and it is imperative for this candidate to be selfmotivated proactive and possess excellent written and oral communication skills.
Required:
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
Must be committed to incorporating security into all decisions and daily job responsibilities
3 years of related experience
2 years successful experience managing networks and network connectivity including broad knowledge of TCP/IP as well as knowledge of administering Cisco routers and switches
2 years experience installing and configuring wired and wireless LANconnected hardware network communications equipment software and peripherals at remote and corporate campus facilities
Provides installation assistance remotely via the telephone as well as onsite customer contact
Broad technical knowledge of client/server computing including DNS DHCP Active Directory SCCM file and print servers
Experience in project management functions: defining and executing project plans identifying resources required establishing timelines and monitoring assigned tasks
Knowledge of Microsoft Office products including Microsoft Outlook email accounts and their relationship to Exchange Services
Excellent communication skills both verbal and written; experience interfacing with all levels within an organization
Experience with creating and updating technical documentation
A flexible and adaptable orientation is required within our dynamic work environment
Ability to manage multiple highpriority projects at once while meeting deadlines and remaining calm and cool under pressure
Must be committed to incorporating security into all decisions and daily job responsibilities
Documents tickets according to departmental standards with an appropriate level of detail
Preferred:
Bachelors degree in Computer Science Computer Information Systems Management Information Systems or related field preferred
Experience leading a team preferred
Experience leading large projects preferred
Experience with Windows 7 Windows 10; Windows Server 2003/2008 Operating Systems a plus
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