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Sales
oEnsure outlets attain sales targets.
oCoordinate with Store Manager on Store daytoday operations.
oProduct and Process knowledge.
Staffing
oMaintain adequate staffing for operational outlets.
oHiring of sales team for new outlets.
Process Adherence
oEvaluate adherence to SOP of sales team
oEvaluate adherence to Sale Pitch of sales team
oEnsure adherence to Store etiquette and at store timing
oEnsure compliance to all company policy
Customer Satisfaction
oManage customer relations
oManage and resolve escalations effectively
oEnsuring high level of customer satisfaction
Stakeholder Management
oManage relationships with mall team.
oManage relationships HO Ops and Digital team.
oManage relationships with sales team
Marketing
oManage and implement sales & marketing strategies
oSupport store managers in Sales strategy
oProvide inputs for growing brand recall
oCompetitor intelligence.
oCross branding and promotion
oPlan and execute promotional activities at outlet.
Business Development
oIdentify pipeline of potential outlets
PIP
oIdentify sales team members who must be onboarded to PIP
o of PIP.
Sales
oSubmission of BiWeekly field visit plan.
oMonitoring store cleanliness and staff grooming.
oApprovals of Bill Reopen and Discount Approval.
Training and Evaluation
oSales Team evaluation
Compliance
oMonitor store camera Daily
oMonitor staff uniform Daily
o of disciplinary measures for sales team.
Operation
oMonitoring of stock audit and store cash.
oCoordinate with HO team for store maintenance.
Required Experience:
Manager
Full-Time