Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other our residents and vendors. We believe our focus on quality consistency and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more about us at Area Maintenance Manager (AMM) has proven expertise of all Service Manager responsibilities and is capable of assisting and directing other service level employees requiring help. The AMM is responsible for the short- and long-term maintenance objectives of their portfolio of assets and ensuring that the physical condition appearance and capital needs of the apartment communities are achieved. The AMM must be technically proficient with a hands-on attitude and possess exceptional leadership and communication skills.
Hours:8:00AM 5:00PM Monday thru Friday or as scheduled by the Regional Maintenance Director; some nights and weekend work required
Qualifications/Additional Skills (Required)
- A minimum of 5 years of progressive Apartment Maintenance Manager or Maintenance Supervisor management responsibility with multi-site experience.
- Troubleshooting and problem-solving skills
- Multifamily apartment experience required.
- Experience with Yardi or other property management accounting software.
- Strong working knowledge with Microsoft Excel Word and Outlook.
- Strong working knowledge with smart phones tablets and apps process.
- Budget or basic business finance helpful
- Refrigeration certification (type 2 or universal)
- Valid drivers license (free from major moving violations) and dependable transportation
- CPO Certification
Essential Functions
Reviews the on-boarding checklist with each new service associate- service managers technicians and property monitors.
- Collaborate with Community Managers and Maintenance Managers to ensure all quarterly and annual inspections are completed on time and deficiency items generated from those inspections are repaired and documented.
- Assist as required with due diligence walks and reports as well as with take-over process when a new property is acquired.
- Collaborate with Community Managers and Maintenance Managers on acquisition properties to establish and organize the maintenance shop logbooks and vendor accounts also help with quality assurance walks when needed.
- Possess the willingness and aptitude to mentor and develop service personnel leading by example.
- Ensure the professional appearance of maintenance personnel operating standards and protocols are maintained.
- Works with the Maintenance Manager to increase proficiency and performance of the property; maintains oversight of propertys maintenance operations.
- Provides training on-site as needed to aid maintenance personnel in the most efficient performance of their duties.
- Assists in supervising all work by outside contractors to ensure that they are completing their work satisfactorily.
- Ensure compliance with safety regulations and company policies.
Property Level Functions
- Assist on proper training for maintenance work orders for residents (service appliances plumbing HVAC systems minor electrical gate systems pool operations etc.).
- Inspect and support on-site team on clear maintenance shop standards to be kept clean and organized; while maintaining adequate stock/inventory of parts for equipment appliances etc.
- Help support Maintenance Managers with their daily activities (includes reviewing work orders prioritizing requests and completing administrative paperwork).
- Selects external contractors and monitors their work performance.
- Supports the Community Manager/Maintenance Manager in meeting budget responsibilities.
- Manages property inspections life safety pool elevators lighting etc.
- Follows and promotes company policies and procedures.
- Must make Customer Service a top priority.
- Guide and support teams to maintain (clean orderly and working in conditions) all amenity areas (pools compactors weight rooms parking decks etc.)
- Helps support property rehabilitation (improvement) process.
- Completes all QA inspections on new properties. (interior exterior)
- Helps evaluate all Service Technicians. (quarterly and annually).
Physical Requirements
- Must be able to use various hand tools and test equipment
- Must be able to bend stoop and kneel for extended periods of time
- Must be able to push and pull up to 300 pounds on wheels
- Must be able to lift to 75 pounds
- Must be able to climb ladders of up to 40 feet in height
- Must be able to use a hand-truck
Special Physical Requirements:
- As part of your daily maintenance routine you may be required to move appliances from one apartment unit to another apartment unit on opposite ends of the property. The appliance may have to be transferred by means of a hand truck up one to three flights of steps. These appliances will range in weight from 75 to well over 300 pounds.
- On occasion you may be involved in repairs to the building structure. You may be required to move or transport several different building type materials weighing several pounds to over 300 pounds.
- At certain times you will be required to perform maintenance on special equipment (i.e. exercise equipment gas grills golf carts car washes amenity areas and security gates). All of these functions require different physical exertion and their weight depends on the particular equipment (usually in excess of 100 pounds).
Customer Service Responsibilities
- A complete clean and neat uniform must be worn when working on any PAA Property including nights and weekends if applicable. Personal appearance must be clean and neat at all times and in compliance with PAA policy
- Deliver newsletters correspondence etc. to residents apartment
- Coordinate set up attend and clean up after resident functions (food tables display areas etc.) supporting the General Manager/Service Manager.
Training Initiatives
- Will attend various corporate leadership meetings trainings and other events to supplement their daily responsibilities with opportunities to participate and foster career growth
- Will work closely with the Senior Vice President of Maintenance Operations and other leadership team members to gain an understanding of the job responsibilities and prepare them for future growth.
Base Compensation Range:
Total Direct Compensation: This job is also eligible for discretionary bonus and incentive compensation on an annual basis.
Benefits: The Company provides a variety of benefits to employees including health insurance coverage retirement savings plan paid holidays and paid time off (PTO).
The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans policies practices agreements or other materials or documents as in effect from time to time including but not limited to terms and conditions regarding eligibility.
Please review the job applicant privacy notice here.
EEO Statement
PAC is an equal opportunity accordance with applicable law we prohibit discrimination against any applicant employee or other covered person based on any legally recognized basis including but not limited to: veteran status uniformed servicemember status race color caste immigration status religion religious creed (including religious dress and grooming practices) sex gender gender expression gender identity marital status sexual orientation pregnancy (including childbirth lactation or related medical conditions) age national origin or ancestry citizenship physical or mental disability genetic information (including testing and characteristics) protected leave status domestic violence victim status or any other consideration protected by federal state or local law. We are committed to providing reasonable accommodations if you need an accommodation to complete the application process please email
Required Experience:
Manager