Business Development Manager
Business Development Manager
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Job Description
Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
About EPD
Caterpillars Electric Power Division (EPD) offers integrated solutions parts and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe including providing backup power to hospitals providing emergency power when natural disasters strike and supporting critical infrastructure for data centres municipalities and more.
With a rich history of more than 95 years in the electric power business our team has worldclass expertise and a proven ability to adapt to changing demands. Were committed to providing sustainable and reliable solutions to our customers.
We are looking for top talent to build and scale the next generation of technologies products and services to help our customers build a bettermore sustainableworld. We need selfmotivated intelligent and teamoriented individuals to make our plans a reality. Individuals with high emotional intelligence humility and openness to discovery will thrive in the teams we are building. Join our team to help build a better more sustainable world for future generations!
The opportunity:
FG Wilson within Caterpillars Electric Power Division is growing and has an opening for a Business Development Manager to lead a newly created Technical Sales and Application & Installation team.
As Business Development Manager you will develop and lead a newly created team focused on growing sales in Commercial/Infrastructure and Datacentre applications. You will provide strong commercial and technical support to our global sales organisation ensuring that customer needs are understood and appropriate solutions developed.
This is a critical role to deliver FG Wilsons growth strategy and as a direct report to the FG Wilson General Manager you will be an integral member of FG Wilsons senior leadership team. This position will work with customers distribution partners and various internal partners including engineering operations supply chain purchasing product development and marketing organisations.
What you will do:
- Lead a newly created team to enable sales growth across >500 kVA power generation product line.
- Work closely with customers internal functions and external dealers to ensure customer needs are identified and understood.
- Ensure FG Wilson key sales growth initiatives related to data centres are delivered.
- Identify territory and/or product growth opportunities through engagement with global sales teams.
- Ensure customer solutions are developed and executed in a timely manner.
- Lead the coordination of customer technical requirements with engineering and operations teams to ensure customer needs are met.
What you have:
Customer Focus Level Extensive Experience:
Meets regularly with customers to understand their wants needs and expectations.
Communicates the importance of customer needs/expectations and commits to resolving them.
Researches and verifies customer needs and expectations.
Works closely with internal functions and external dealers to ensure customer needs are met in a timely manner.
Value Selling Level Working Knowledge:
Presents technical product or service costs and benefits in reaction to prospect or customer requests. Documents proposed technical product/service solutions to be presented to potential customers.
Works closely with engineering and operations teams to determine how customer needs can be met.
Decision Making and Critical Thinking Level Working Knowledge:
Identifies obtains and organizes relevant data and ideas from customers dealers and/or internal functions.
Recognizes clarifies and prioritizes concerns.
Assists in assessing risks benefits and consideration of alternatives.
Effective Communications Level Working Knowledge:
Makes oral presentations and writes reports needed to support customer and/or dealer decision making
Ability to communicate with internal functions and externally with customers and/or dealers
Ability to use technical jargon as necessary; avoids technical jargon when inappropriate.
Looks for and considers nonverbal cues from individuals and groups.
Relationship Management Level Working Knowledge:
Provides prompt and effective responses to customer requests and interactions.
Monitors customer satisfaction levels on a regular basis.
Alerts internal team(s) and/or external dealers to problems in customer satisfaction.
Differentiates the roles and responsibilities in a business relationship.
Works with customers to address critical issues and resolve major problems.
Negotiating Level Basic Understanding:
Uses active listening and probing techniques to surface problems issues and interests.
Demonstrates a willingness to examine own position.
Presents own position and listens attentively to position of others.
Additional information:
- Travel up to 25 will be required for this position
- This position is currently a hybrid inoffice work model requiring a 3day weekly office presence onsite at our Larne office and remote work for the remaining days. However work arrangements may be adjusted at any time based on business needs.
About Caterpillar
Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment offhighway diesel and natural gas engines industrial gas turbines and dieselelectric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reducedcarbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.
Posting Dates:
April 7 2025 April 21 2025Caterpillar is an Equal Opportunity Employer (EEO).
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Required Experience:
Manager
Employment Type
Full Time
