Manager Quality Risk Patient Experience
Manager Quality Risk Patient Experience
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Job Description
Your role at St John of God Bunbury Hospital
The Manager Quality Risk & Patient Experience in conjunction with the Director of Nursing and Midwifery (DONM) is responsible for:
Providing leadership and direction in the quality improvement clinical safety and consumer partnership space
Maintaining accreditation and licensing obligations
Managing Quality and Risk team and allocated resources
Coordinating the Quality and Clinical Risk program
The role is offered on a Permanent Full Time basis working 38 hours per week.
The Position:
In consultation with the Hospital Management Committee (HMC) develop implement and coordinate risk management and quality improvement strategies to enhance the safety effectiveness and efficiency of services and programs.
In conjunction with the Director of Nursing & Midwifery (DONM) develop and maintain an organisation wide plan for the continued evolution of quality and clinical risk management within the Hospital.
Clinical Practice and Policy Development by overseeing the development revision editing and management of the electronic policy and procedure library ensuring best practice guidelines are adopted and used to inform clinical practices and to ensure compliance with relevant legislation regulation and standards.
Responsible for the coordination of the Hospitals external certification programs including; National Safety and Quality Health Services Standards (NSQHSS) National Standards Australia Council of Healthcare Standards (ACHS) and Diagnostic Imaging Accreditation through Quality in Practice (QIP).
In consultation with the DMS and DONM coordinate external reporting requirements including notification to the Patient Safety Surveillance Unit (PSSU) and Licensing and Regulatory Unit (LARU).
You will hold current registration with Nursing & Midwifery Board of Australia (AHPRA) as a Registered Nurse/Midwife with a comprehensive knowledge of accreditation and private hospital licensing requirements.
To succeed you will have the ability to provide effective leadership through effective personal professional communication. Participating as a valued team member you will assist in establishing and maintaining mutually beneficial relationships to enhance patient care and business outcomes.
Above all patient care will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you
Salary: $119910 to $133183 plus 11.5 superannuation
FullTime position
Salary packaging up to $18550 on a range of benefits such as mortgage rent meal entertainment holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
Novated leasing
work related expenses
selfeducation and
additional superannuation
A healthy worklife balance through flexible work options additional purchased leave and wellbeing programs
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
Employee support through our dedicated free Employee Assistance Program (EAP)
Position may be filled before closing date if a suitable candidate is identified
For enquiries contact Kym Cockin Director of Nursing & Midwifery on
Applications Close: 17 April 2025
At St John of God Health Care we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse ensuring their safety and wellbeing.
Our inclusive culture fosters an environment that is respectful and secure welcoming and accessible and unified through our diverse community.
Required Experience:
Manager
Employment Type
Full-Time
