Executive - People Culture Operations GSS

Job Description

The Team: The People & Culture team (hereby called P&C) supports the development and growth of talent by effectively implementing HR strategies in India enhancing organizational effectiveness. The Global HR Shared Services (GSS) team part of the People & Culture Operations domain provides centralized HR operations support across global offices.

The Role:
We are looking for an experienced HR professional who possesses strong expertise in HR Operations HR Systems and Shared Services. The ideal candidate should have handson experience with Workday transactions ServiceNow case management and advanced Excel skills making them adept at managing HR data reporting and process enhancements. This role is based in Navi Mumbai (Vashi) and reports to the Manager Global HR Shared Services.

What We Need From You:

• 13 years of relevant experience in HR Operations Shared Services or Client/Customer Service roles.
• Proficiency in Workday transactions (hiretoretire processes employee data management job requisitions and workforce updates).
• Experience with ServiceNow or similar case management systems for handling employee queries and HR requests.
• Strong Excel skills (basic & advanced formulas VLOOKUP Pivot Tables Data Validation Macros preferred) for HR reporting and data analysis.
• Bachelors or masters degree in HR Business Administration or a related field.
• Excellent communication skills to interact with diverse global stakeholders.
• Analytical and problemsolving mindset to identify and improve HR processes.
• Ability to maintain high discretion and confidentiality when handling sensitive employee data.
• Techsavvy with experience using MS Office applications (Excel Outlook Teams PowerPoint Zoom).

What You Will Do:

• HR Operations & Employee Support
  • Manage and resolve employee queries related to policies and HR processes.
  • Process HR transactions in Workday (job requisitions hiring transfers terminations organizational changes and data updates).
  • Maintain data accuracy and compliance through quality audits and governance.
• Process Improvement & Case Management
  • Utilize ServiceNow to track and resolve employee queries efficiently.
  • Identify and implement process automation and operational efficiencies.
  • Provide crossfunctional support to HR Business Partners Talent Management and Total Rewards teams.
• Data & Reporting
  • Create and manage HR reports using Excel (Pivot Tables VLOOKUP Advanced Formulas).
  • Generate monthly and quarterly dashboards for internal teams and leadership.
  • Collaborate with Legal Compliance and Finance teams for datarelated requests.
• HR Service Delivery & Project Support
  • Contribute to centralizing and standardizing HR processes for better efficiency.
  • Support process transitions and ensure scalability of HR operations.

How You Will Benefit:

• Career Growth & Learning: Opportunity to work with a global HR team and learn from experienced professionals.
• Competitive Pay & Benefits: Rewards recognition programs and learning support.
• Skill Enhancement: Handson experience with Workday ServiceNow and advanced Excel reporting.
• Global Exposure: Collaborate with teams across multiple regions and gain international HR experience.

Morningstar is an equal opportunity employer committed to fostering an inclusive and innovative work culture.

Morningstars hybrid work environment gives you the opportunity to work remotely and collaborate inperson each week. Weve found that were at our best when were purposely together on a regular basis at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are youll have tools and resources to engage meaningfully with your global colleagues.