Telecaller

Company Overview

Desh Bhagat University is the leading private North Indian University with campuses in Punjab. We offer a wide range of courses in Nursing Dental Architecture Pharmacy Management and Engineering. With a reputation for providing quality education and producing graduates who excel in their careers we are known for our handson teaching approach excellent study environment and worldclass research.

Job Overview

We are seeking a talented Telecaller to join our team at Desh Bhagat University. As a Telecaller you will be responsible for making outbound calls to potential students to provide information about our courses and assist them in the admission process. This is a fulltime position based in Mohali Punjab India. We welcome freshers with less than 1 year of experience to apply.

Qualifications and Skills

• Excellent communication and interpersonal skills
• Strong convincing abilities and a persuasive attitude
• Proficiency in telecalling techniques and sales strategies
• Effective time management and organizational skills
• Highly motivated and targetdriven
• Minimum 12th grade completed

Roles and Responsibilities

• Make outbound calls to potential students and provide detailed information about our courses and admission process
• Answer incoming calls and respond to inquiries or direct them to the appropriate department
• Maintain a database of prospective students and regularly follow up to convert leads into admissions
• Meet or exceed daily weekly and monthly targets for the number of calls made and students enrolled
• Build and maintain good rapport with potential students through effective communication and persuasion skills
• Assist students in the admission process by guiding them through the necessary documentation and requirements
• Stay updated with the latest information about our courses admission deadlines and scholarship opportunities
• Collaborate with the admissions team to organize and participate in recruitment events and fairs
• Provide feedback and suggestions to improve the effectiveness of the telecalling process