work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
13-06-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Telecaller job primarily involves engaging with customers (potential or existing) via phone to promote products or services gather information and/or provide customer support. They are the voice of the company tasked with building relationships addressing inquiries resolving issues and ultimately driving sales or lead generation.
Key Responsibilities:
Making outbound calls: Engaging potential customers to generate leads promote products or schedule appointments.
Handling inbound calls: Assisting customers with inquiries complaints and providing general support.
Understanding customer needs: Actively listening and identifying customer requirements to provide tailored solutions.
Following scripts and guidelines: Ensuring consistent messaging and adherence to company protocols.
Updating CRM systems: Maintaining accurate records of customer interactions and details.
Following up with leads: Monitoring progress and nurturing potential customers.
Resolving customer complaints: Addressing issues professionally and finding satisfactory solutions.
Generating sales: Persuading customers to make purchases or avail of services.
Maintaining records: Documenting call details and customer interactions.
Adhering to compliance standards: Complying with regulations and ethical practices in telecalling.
Employment Type
Full Time
Key Skills
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