work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
11-06-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
telecaller job description outlines the responsibilities of an individual who handles phone interactions with customers often to generate leads make sales or provide customer support. The role involves making outbound calls handling inbound calls and sometimes managing customer records. Telecallers may work in sales customer service or telemarketing with the primary goal of driving customer engagement and business growth.
Key Responsibilities:
Outbound Calls:
Making calls to potential customers to promote products or services explain features and benefits and persuade them to make purchases or schedule appointments.
Inbound Calls:
Handling incoming calls from customers addressing inquiries concerns and complaints.
Lead Generation:
Identifying and qualifying potential customers through telecalling and documenting information for follow-up.
Customer Relationship Management (CRM):
Maintaining accurate records of customer interactions updating CRM systems and following up with leads and existing customers.
Sales:
Achieving sales targets understanding customer needs and closing sales deals.
Customer Service:
Providing information resolving issues and ensuring customer satisfaction.
Compliance:
Adhering to regulatory guidelines for telecalling and telemarketing.
Skills Required:
Excellent Communication Skills: Ability to clearly and effectively communicate with customers over the phone.
Persuasion Skills: Ability to persuade customers to make purchases or take desired actions.
Interpersonal Skills: Ability to build rapport and maintain positive relationships with customers.
Listening Skills: Ability to actively listen to customer needs and concerns.
Sales Skills: Understanding of sales techniques and ability to close deals.
Customer Service Skills: Ability to handle customer inquiries and resolve complaints effectively.
Computer Skills: Proficiency in using CRM systems and other relevant software.
Employment Type
Full Time
Key Skills
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