work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
14-06-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Telecallers job involves engaging in telephonic conversations with existing or potential customers either to generate leads promote products or services or provide customer support. They act as the voice of the company interacting with customers to build relationships resolve issues and drive sales.
Key Responsibilities:
Making outbound calls: Initiating calls to potential leads following up on inquiries and building rapport with customers.
Handling inbound calls: Addressing customer inquiries concerns and complaints.
Providing customer support: Offering assistance resolving issues and ensuring customer satisfaction.
Generating leads: Identifying potential customers and qualifying them for sales opportunities.
Closing sales: Persuading customers to make purchases or use services.
Maintaining call records: Documenting customer interactions in CRM systems.
Following scripts and guidelines: Ensuring consistent messaging and customer interaction.
Staying informed about products and services: Understanding the features benefits and pricing of the companys offerings.
Skills and Qualifications:
Excellent communication skills: Both verbal and written.
Strong interpersonal skills: Ability to build rapport and establish trust with customers.
Active listening skills: Understanding customer needs and concerns.
Persuasion skills: Ability to effectively promote products or services and close sales.
Basic computer skills: Ability to navigate CRM systems and other software.
Ability to handle pressure: Working in a fast-paced environment and managing multiple calls.
Knowledge of products or services: Familiarity with the companys offerings and their benefits.
Customer-centric mindset: Focusing on customer satisfaction and building positive relationships.
Employment Type
Full Time
Key Skills
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