Belgium Claims Manager

Who we are

American International Group Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience today AIG member companies provide a wide range of property casualty insurance life insurance retirement solutions and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets manage risks and provide for retirement security.

Claims function at AIG

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks business practices and the everevolving legal and regulatory environment.

About the role

What you need to know:

As a Claims Manager for Belgium you will be responsible for the implementation and of the claims strategy claims budget management and talent management development within the country and in particular to:

• Lead the implementation of the incountry claims strategy through initiatives that are aligned with cluster/international/EMEA strategic claims objectives and country business plans and priorities.

• Work with the regional team on a variety of areas including large claims claims trend data succession planning learning and development and talent management.

• Represent AIGs interests with key clients and take responsibility for the development and implementation of the claims value proposition.

You will be responsible for the contribution of claims to the combined ratio in the context of claims management ULAE ALAE and operational expenses :

• Monitor the countrys operational technical and quality performance and implement corrective and/or improvement actions as appropriate in collaboration with the business line managers and taking into account AQM recommendations.

• Develop claims managers to maximize their reliance on outside assistance.

• Set objectives and manage performance to achieve business goals.

• Ensure that the cluster claims operate within the appropriate regulatory framework and protection of all licenses and agreements.

• Adhere to and integrate the companys risk policies Statement of Operating Standards and all AIG ERM policies audits controls and procedures.

• Develop tools and strategies in collaboration with HR to attract and retain top industry talent and develop high performing teams.

What were looking for:

• Proven experience in claims supervision in the property and casualty insurance industry.

• Excellent communication skills both written & verbal in Dutch and French. A good level in English is also required.

• Proven ability and experience in building and managing successful teams.

• Claims experience preferably in commercial and consumer products.

• Demonstrate an excellent understanding of claims trends and developments and are able to identify loss trends and causes.

• Identify opportunities for process and efficiency improvements and is able to lead transformational projects.

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Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most farreaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver everbetter solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements diversity and inclusion learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .