Job Title: Server Support Information Systems Technician I Division: Technical Services Union: IFT Location: 2701 S. Dirksen PkwySpringfield IL Sangamon County Salary: Salary Commensurate with experience Minimum $4865.00 monthly
Overview:
Responsible for assisting in the configuration installation maintenance and support of Secretary of State server environments for both cloud and onpremise systems; installs tests and promotes into production the latest release of any operating system and associated service packs and/or patches; ensures all systems adhere to Agency standards; monitors systems and server performance.
Duties and Responsibilities:
Responsible for specifying configuring and installing servers; installs configure and test the appropriate operating system server software; ensures servers are protected from any outside threats such as viruses or hacker intrusion; performs routine maintenance on servers to reduce potential for prime time failure.
Assists in the development documentation and installation of complex data processing systems; coordinates conducts in the implementation and maintenance of these systems; serves as Server Administrator by establishing modifying and monitoring user profiles (i.e. user password permission to access various computer systems etc..
Assists with developing implementing and maintaining security measures consistent with the policies of the Information Technology Department; utilizes system management tools to monitor resource utilization; optimizes system performance forecasting future growth requirements based on the data collected and presents findings and budgetary requirements to appropriate Information Technology management.
Performs technician level systems analysis of hardware software and communication requirements; assists in the evaluation of new software and hardware products for possible future implementation; provides recommendations and/or consultations to advisors users immediate managers and committees on findings; installs application software and upgrades; tests new software before final implementation to ensure minimal impact to users.
Conducts formal and informal training classes designed to provide students with education and experience necessary to support the software and/or systems.
Maintains and updates documentation related to procedures activity logs statistics required reference manuals menus backup reports etc.
Travels as necessary for education meetings and site surveys.
As Server Administrator required to act independently in response to unplanned hardware software or systems failures.
Performs other duties as required or assigned.
Minimum Requirements:
Requires knowledge skill and mental development equivalent to the completion of one year of college with Computer Science coursework orone and onehalf 1.5 years of technical systems and/or programming experience.
Requires the ability to push/pull lift and carry up to 50 lbs.
Requires possession of a valid Illinois Drivers License.
Preference will be given to Illinois residents in the hiring and selection process in accordance with the Illinois Secretary of State Merit Employment Code.
Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicagoor Springfield.
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race color religion sex national origin sexual orientation age marital or veteran status or the presence of a nonjobrelated medical condition or disability.
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