Assistant General Manager
Assistant General Manager
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$ 44000 - 49000
1 Vacancy
Job Description
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Leadership roles
- Great pay
- Incentive bonuses
- Valuable work experience
- Increased social opportunities
- Future references/referrals
- Experience with and ability to work with children
- Excellent interpersonal communication and organizational skills
- Demonstrated leadership experience
- Focus on safety quality team member development and extraordinary customer service
- Must pass background examinations (included with training)
- Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
- Helps the General Manager and department managers fulfill the daily tasks.
- Manages the staff of GSS to ensure high productivity excellent performance and positive employee satisfaction.
- Provides customer service followup with members.
- Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings class scheduling reporting and administrative functions.
- Provides sales and marketing training to all qualified sales staff.
- Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
- Provides training of Front Desk staff to provide superior performance in customer service understanding of lesson scheduling software Point of Sale and promotional items.
- Trains and oversees birthday party staff to ensure that the GSS standard operating procedures are being maintained.
- Interacts with the Deck Supervisors Golden Teachers and wet side staff on issues related to class scheduling student progress customer service and employee performance and training.
- Oversees and provides ongoing development of the aquatics department to provide superior swim instruction to the students of GSS.
- Initiates and oversees workplace culture and employee interaction. Maintain a high level of employee satisfaction.
- Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
- Gains a high level of knowledge and experience in the GSS pump room operations necessary to maintain a safe and sanitary swim environment and troubleshoot as necessary.
- Maintains current certifications and stays uptodate professionally on the aquatics and management field.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job its an endless pool of possibilities opportunities and lifechanging moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
Required Experience:
Director
Employment Type
Full-Time
