General Manager
General Manager
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1 Vacancy
Job Description
General Manager - StretchLab Lynnwood
Location: 18411 Alderwood Mall Parkway Lynnwood WA 98037
Job Type: Full-Time
Compensation: $50000 - $58000/year base 20 to 25% performance bonuses and commission
Estimated Total Earnings Potential: $60000 to $72500 per year
Start Date: Hiring Now! Immediate Start Available!
About Us
StretchLab Lynnwood is part of a multi-studio business that includes StretchLab Bothell (est. 2023) and the rights to develop a third location in Mill Creek WA. Our studios are consistently ranked among the top-performing in the country for revenue and member satisfaction.
We exist to empower and transform lives through professional customized assisted stretching. This is a unique opportunity to lead a newly launched studio with a proven business model in a high-growth sector of the wellness industry.
About the Role
As General Manager (GM) you will own the overall performance of StretchLab Lynnwooddriving sales growing membership leading a small but impactful team and ensuring an exceptional client experience. You will be the face of the studio working directly with prospects clients staff local businesses and community partners.
This is a sales-first leadership role that requires a strong ability to educate persuade and close. The most successful candidates are energetic professional accountable and thrive in fast-paced people-first environments.
Responsibilities
Sales and Revenue Growth
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Serve as the studios lead salesperson conducting over 50% of first visit consultations
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Drive new membership sales and increase individual service and retail transactions
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Minimize member attrition through strong onboarding and retention efforts
Performance and KPI Management
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Consistently achieve monthly studio goals in active memberships conversions leads and call volume
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Manage lead pipelines and ensure effective follow-up and tracking
Leadership and Coaching
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Lead and support Sales Associates and Flexologists
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Deliver ongoing performance feedback coaching and accountability
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Foster a positive professional studio culture aligned with StretchLabs values
Studio Operations and Quality Control
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Maintain high standards across all studio processes from lead management to member experience
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Oversee daily scheduling resolve issues and delegate operational tasks as needed
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Audit key areas including insurance billing chargebacks and membership status changes
Marketing and Community Outreach
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Participate in 23 monthly community pop-ups and plan one member event per month
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Develop local partnerships to increase lead flow and studio visibility
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Support implementation of corporate marketing campaigns and studio promotions
Qualifications
Required
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Experience in membership-based sales ideally within fitness wellness spa or health services
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Proven ability to meet or exceed sales goals in a client-facing role
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Leadership experience in managing or coaching team members
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Comfortable making outbound calls and maintaining daily outreach quotas
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Professional mature and highly effective at building trust and rapport
Preferred
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3 years as a General Manager Studio Manager or similar leadership position
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Familiarity with CRM systems like ClubReady or MindBody
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Experience creating and executing local marketing strategies
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Strong communication problem-solving and time management skills
Compensation
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Base Salary: $50000$58000 annually
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Commission: 10% on membership and retail sales
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Bonuses: Monthly and/or quarterly based on KPI achievement
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Estimated Total Compensation: $60000$72500 per year
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Employee discounts on services and retail
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Ongoing training support and professional development opportunities
Schedule
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Full-time 40 hours per week
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Must be available Monday through Friday
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Occasional Saturdays required based on studio needs and events
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On-site role at 18411 Alderwood Mall Parkway Lynnwood WA 98037
StretchLab Lynnwood offers a chance to lead a thriving wellness studio with strong ownership support a national brand behind you and real opportunity to make a lasting impact in your community.
Apply now to join a fast-growing purpose-driven wellness business.
Why This Role Stands Out
This is more than just a management positionits a rare opportunity to lead a newly launched studio with the backing of one of the most successful multi-studio operators in the country. Youll step into a fast-growing wellness brand with a proven business model strong member foundation and full access to corporate support coaching and training resources. As General Manager youll have the autonomy to shape your team drive performance and make a direct impact on peoples lives through a service that truly changes how they move and feel. If youre a sales-driven leader who thrives in an energetic mission-based environment this role offers real growth meaningful work and a clear path to success.
Employment Type
Full Time
