IT Support Technician 12m FTC
IT Support Technician 12m FTC
Posted on :
03-04-2025
Employer Active
1 Vacancy
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Job Description
IT TECHNICAL SUPPORT AND COLLABORATION
- Delivers professional enduser IT onboarding (leveraging and contributing global standards)
- Organises and provides daytoday IT support by diagnosing and troubleshooting hardware and software issues
- Ensures timely and effective resolutions pushing for fast resolutions including remote functions (service owner remote service desk)
- Provides professional and regular IT service communication towards endusers
- Ability to collaborate with crossfunctional teams to resolve challenging technical issues and implement preventive measures
IT SYSTEM ADMINISTRATION
- Ability to configure and maintain servers networks and other IT systems
- Coordinate with the IT Manager and Regional IT team to implement system upgrades patches and updates
- Monitor system performance identify areas for improvement and implement solutions
ENDUSER DEVICES AND HARDWARE
- Ensure an uptodate and accurate IT asset inventory within Red Bull standards/tools
- Coordinate enduser device rollout and device replacement cycles for client computing hardware including peripherals (e.g. screens headsets) and mobile devices
- Manage the RMA process for client computing and/or backend hardware components
- Organise necessary IT facilities and adhere to Red Bull IT standards for State offices
Qualifications :
Bachelors degree in Information Technology Computer Science or related field.
Motivated selfstarter with a strong work ethic.
Customer focused approach.
Excellent English communication skills both verbal and written.
Passionate about technology.
Additional Information :
Thank you recruitment agencies we will be recruiting this role directly.
You warrant that:
- You have read and understand the Privacy Statement and the Red Bull Australia Privacy Policy.
- You are qualified to work in Australia and understand that Red Bull Australia may require you to provide evidence of this to comply with its obligations under the Migration Act 1958 (Cth).
- All the information you have submitted to Red Bull Australia Pty Ltd (including via this application and any attachments) is true accurate and complete. You understand that if any information you have provided is false or misleading we may reject your application review any employment offer made to you and potentially dismiss you from any employment with Red Bull Australia Pty Ltd.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
Key Skills
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