Operations Clearance....
Operations Clearance Gateway Agent
Posted on :
06-12-2021
Employer Active
1 Vacancy
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Job Description
Req ID : 805391
- Deal extensively with our customers resolving custom clearance issues, whilst effectively communicating and coordinating with the other DHL stations.
- Pre-clearance is the key to achieve 100% customer satisfaction hence you should be able obtain data from the systems viz. ECIS / GEMA to inform the customer about their shipment arrivals and update status and computation along with the clearance confirmations.
- Acquire accurate and up to date information from customers by phone, fax or email to expedite the custom clearance formalities.
- Ensure correct documentation, faxes, paperwork and images, is prepared for custom clearance and forwarded to Ground Operations in accordance with the procedures.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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