DHL Express

Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner Ensure that a high level of professional rapport is developed and maintained with all customers Follow up on all customer enquiries and direct customer to the co More...

Ensure that all-necessary paperwork for shipments associated with pick ups and deliveries is fully completed to DHL standards before the freight is sent to re-weigh to ensure perfect shipments. Maintain a proactive approach towards security of freight, facility and More...

To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by convert More...

The Call Centre Advisor is responsible for answering customer calls and inquiries ensure customers bookings and traces are actioned as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The advis More...

monitor, update, compile and distribute daily NCG reports to submit an overall review of the previous 24 hours operation. Update HUB systems (SCL//IRS/CALMS/NMIV) to ensure all required transmissions are sent and received on time. Also ensure all necessary data is entered accurately i More...

To monitor air and road operations to ensure schedules are adhered to within the AMMHUB. To action uplift requirements during the operation and change Aircraft/Truck allocations where considered required to ensure a timely and cost effective service. To monitor and track network da More...

General Administration Officer Principal Accountabilities : Maintain employee records using a well organised filing system to ensure files are up-to- date and compile with legislative requirements. To administer and maintain records of the Company’s medical insurance scheme More...

Principal Accountabilities Ensure all pricing KPI’s (scorecard) are monitored and reported on a daily, weekly and monthly basis depending on the requirement, to ensure that global targets are achieved and communicated to the management in a timely manner. Provide analytical More...

Handle all import requests in accordance with service standards and processes(Remote booking global procedure) Deliver best in class customer service by fulfilling each customer’s needs while adhering to DHL policies Respond to customer queries regarding information on pric More...

-To administer and maintain records of the Company’s medical insurance scheme and ensure that claims and enrolments are processed within agreed time limits and staff are regularly informed of any changes or additions to the scheme. -Manage employee’s recognition scheme (E More...

Create the right commercial organisational structure to meet the needs of the customer base and grow the business to dominate the market in Express and Logistics in all relevant market segments. Recruit, train and motivate the sales staff to ensure necessary quality and quantity of More...

To assign subcontracted vehicles and drivers to ensure all planned movements are executed to the agreed Levant road network sectors. To allocate available subcontractor’s vehicles and drivers for all additional line-haul and ad-hoc special truck requests when required. To pr More...

Develop Sales and Customer Service strategies, policies and standards within overall DHL context. Ensure high level of technical expertise and services in the fields of Customer Service. Develop service offerings which need unique local approach, and oversee development of appropr More...

-Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner -Ensure that a high level of professional rapport is developed and maintained with all customers -Follow up on all customer enquiries and direct customer to the c More...

Deal extensively with our customers resolving custom clearance issues, whilst effectively communicating and coordinating with the other DHL stations. Pre-clearance is the key to achieve 100% customer satisfaction hence you should be able obtain data from the systems More...

Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner Ensure that a high level of professional rapport is developed and maintained with all customers Follow up on all customer enquiries and direct customer to the co More...

Ensure that all-necessary paperwork for shipments associated with pick ups and deliveries is fully completed to DHL standards before the freight is sent to re-weigh to ensure perfect shipments. Maintain a proactive approach towards security of freight, facility and p More...

To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by convert More...

Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade. Probe, question and understand completely the customer needs and requirements More...

Monitoring and regulating ground and air traffic. Monitoring and regulating DHL loads and volumes/ Inbound and Outbound. Providing useful information related to weather, flight paths, possible delays, and runway openings and closures. Maintaining communication with others such as More...

Handle all import requests in accordance with service standards and processes(Remote booking global procedure) Deliver best in class customer service by fulfilling each customer’s needs while adhering to DHL policies Respond to customer queries regarding information on pric More...

Principal Accountabilities Ensure all pricing KPI’s (scorecard) are monitored and reported on a daily, weekly and monthly basis depending on the requirement, to ensure that global targets are achieved and communicated to the management in a timely manner. Provide analytical More...

General Administration Officer Principal Accountabilities : Maintain employee records using a well organised filing system to ensure files are up-to- date and compile with legislative requirements. To administer and maintain records of the Company’s medical insurance scheme More...

monitor, update, compile and distribute daily NCG reports to submit an overall review of the previous 24 hours operation. Update HUB systems (SCL//IRS/CALMS/NMIV) to ensure all required transmissions are sent and received on time. Also ensure all necessary data is entered accurately i More...

To monitor air and road operations to ensure schedules are adhered to within the AMMHUB. To action uplift requirements during the operation and change Aircraft/Truck allocations where considered required to ensure a timely and cost effective service. To monitor and track network da More...

The Call Centre Advisor is responsible for answering customer calls and inquiries ensure customers bookings and traces are actioned as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The advis More...