Customer Service Officer
Posted on :
28-11-2021
Employer Active
1 Vacancy
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Job Description
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow upon ensure resolution.
- Identify and assess customers’ needs to achieve satisfaction, and generate sales leads.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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