Helpdesk Jobs in Amman

Answer customer’s calls raised to Hikma’s call center & Serve as the first point of contact for customers seeking technical assistance over the phone, email, or onsite visits Register incidents and service requests, track updates and follow up until completion Perf More...

Excellent knowledge in Helpdesk support. Good knowledge in Switching & Routing with different venders such Cisco, HP, Juniper... Good knowledge in Windows Servers , manage users via active directory and build security by group policy management. Managing windows hyper V deplo More...

1-2 years of relevant experience, ideally with a professional services firm. We also consider freshers candidate who shows A genuine interest in technology. Experience in Tier 1 or Tier 2 helpdesk support Supporting PC and Mac software/hardware, peripherals Hardware and software More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming cal More...

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. Install and upgrade computer components and software, manage virtual Email. Troubleshoot hardware and software errors by running diagnostics, documenti More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming ca More...

Provide support, troubleshooting and necessary maintenance of network and system devices including servers, switches, routers, and other relevant devices. Install and configure desktops, laptops, mobiles, printers, scanners and other IT hardware for end users in the mission. Config More...

The Systems Engineer position would be a hybrid of helpdesk support and professional services using primarily Jamf. Other duties would involve supporting our clients with Jamf, Onboarding new clients, system health checks, pre-sales consultancy and the maintenance of the DARE macOS pr More...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls. Ability to build and maintain end user relationships. Provide remote or onsite service to end-users on software- and hardware-related problems. Perform first-level diagnosis for end-users issues usi More...

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software error More...

Provide end user support and ensure that all ICT support requests and quires are logged in the helpdesk ticketing system and answered appropriately within the agreed service level of agreement (SLA), by taking the ownership of these requests, open, update and close them in the heldp More...

Provide end user support and ensure that all ICT support requests and quires are logged in the helpdesk ticketing system and answered appropriately within the agreed service level of agreement (SLA), by taking the ownership of these requests, open, update and close them in the heldp More...

Fashion stylists work for individuals, fashion houses and clothing brands. ... Their main responsibilities include providing fashion advice; choosing and co-ordinating outfits for models in photo shoots or actors in television and film; and choosing props and accessories and preparing More...

Assemble, install, or maintain solar photovoltaic (PV) systems on roofs or other structures in compliance with site assessment and schematics. May include measuring, cutting, assembling, and bolting structural framing and solar modules. May perform minor electrical work such as curren More...

An Office Secretary maintains the smooth running of an office through a variety of administrative and clerical duties. They handle office schedules, coordinate meetings and visits, organize files, answer phones and perform a huge array of other essential tasks.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Call Center employees are required with distinguished salaries and flexible working hours Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify info More...

Proactive interactions with customers through email, phone, online presentations, and in-person meetings. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Contribute to the design of customer journeys. Contribute t More...

Provides customized and personalized childcare for their children in their home. Administers one-on-one care and meets the physical, emotional, social, and intellectual needs of the children. Contributes to a safe, caring, nurturing, and stimulating environment in which the childr More...

Tailors are responsible for constructing, altering, repairing, or modifying garments for customers based on their specifications, needs, and preferences. ... They take customers' measurements, assist in fabric selection, and arrange fittings to determine whether additional adjustm More...