Finance Operations Specialist

The Finance Operations Specialist is responsible for overseeing the Accounts Payable and Accounts Receivable operations and ensuring all financial and administrative operation processes relating to operations are effective efficient accurate and compliant. This is a newly created position in our structure reporting straight into the Financial Controller at AFCA with a leadership component. You will be an experienced financial operator who is able to drive continuous improvement in our AR & AP processes whilst embedding and creating enhanced processes. We are looking for a finance professional with skills in project and workflow management who can drive changce and workflow management in this space. 

Typically in this role you will:

• Lead the endtoend processing of AP and AR with a focus on continuous improvement.
• Workflow review forward planning and optimisation of capacity including effectively communicating changes across teams.
• Assist AP and AR teams with problem solving/trouble shooting including managing finance system issues & improvements relating to AP and AR.
• Daily oversight of AP and AR enquiries including ensuring all incoming queries are managed efficiently and within agreed timelines.
• Develop and embed team practices to ensure all stakeholders including members and internal stakeholders are provided effective customer service with timely resolution of queries.
• Overseeing collections activities including reminder and final demand notices along with collection phone calls to members.
• Oversee the member expulsion process ensuring records of collection activities are correctly documented.
• Responsible for AP and AR reporting including aged debtors and receipting supplier transactions and collections activities.
• Maintain D365 F&O Accounts Receivable and Accounts Payable modules including ensuring data and system updates are correctly processed.

Qualifications :

To be successful in this role you will need:

• Demonstrated experience in leading a highvolume AR function in a large organisation.
• Experience in AP with a solid understanding of procurement processes and working with purchase order transactions.
• Strong interpersonal skills with the ability to build relationships at all levels and demonstrated excellent communication skills.
• Ability to prioritise multitask and delegate effectively.
• Exceptional time management skills.
• Demonstrated excellent customer service ability.
• Excellent attention to detail a highlevel of accuracy and efficient and effective problemsolving skills.
• Proficiency in accounting software (e.g. Microsoft D365 FinOps SAP Oracle) and strong skills using Microsoft Office suite including Excel and Word.
• Demonstrated continual improvement of Accounts Payable and Accounts Receivable processes.
• Tertiary qualifications

Additional Information :

• BOSS Best Places to Work 2024 credited for its culture engagement and flexible working arrangements.
• Most Inclusive Workplace 2024 Australian HR Institute (AHRI) Awards.
• Employer of Choice Public Sector and NFP Australian HR Awards 2023
• Bronze AWEI Accreditation 2024 Recognised for LGBTQ workplace inclusion.
• Accredited Family Friendly Workplace Supporting worklife balance and inclusivity.
• Hybrid working Flexible arrangements with stateoftheart offices designed for collaboration and wellbeing.
• Inclusive leave options Flexible public holidays 20 weeks paid parental leave gender affirmation leave womens health leave and paid time off over Christmas.
• Financial benefits Notforprofit salary packaging to boost takehome pay.
• Locations A team of over 1200 dedicated professionals based in modern Melbourne and Sydney CBD offices.

To apply

If youre passionate about fairness and believe your skills align with this role we encourage you to applyeven if you dont meet every single criterion.

We welcome applications from people of all backgrounds cultures abilities sexual orientations and gender identities. If you require any accessibility support during the recruitment process please reach out to our team at

AFCA is a 2025 Circle Back Initiative Employer we are committed to responding to every applicant.

Remote Work :

No

Employment Type :

Fulltime