Currently looking for a proactive and detail-oriented Responsible Gaming Specialist to join the Compliance team. In this role you will play a key part in safeguarding players and supporting the ongoing implementation of the Responsible Gaming framework. This is an excellent opportunity to further develop your career in compliance within a dynamic team.
Responsibilities:
- Support the implementation of the Responsible Gaming framework in line with regulatory requirements and company policies.
- Assist in the maintenance of Responsible Gaming policies processes and procedures.
- Promote responsible gaming awareness and best practices across operational teams
- Conduct daily customer account reviews and ongoing monitoring to identify Responsible Gaming concerns.
- Manage cases in accordance with Responsible Gaming policies and protocols.
- Assist in the preparation and delivery of internal Responsible Gaming training and awareness.
- Provide operations with Responsible Gaming guidance and any necessary resources.
- Stay informed on Responsible Gaming trends regulatory updates and industry best practices.
- Contribute to internal reporting and provide data to support continuous improvement.
- Collaborate with key internal stakeholders to ensure the effective application of Responsible Gaming measures.
- Maintain accurate and up-to-date records of Responsible Gaming cases.
- Provide internal reports and analysis for management as required.
Requirements;
- Previous experience in a Responsible Gaming Compliance or Customer Risk role within the iGaming sector is essential.
- Strong administrative and organisational skills.
- Industry relevant certifications are advantageous.
- Solid understanding of Responsible Gaming principles and regulatory requirements.
- Excellent attention to detail and ability to work within structured frameworks.
- Strong written and verbal communication skills.
- Proactive positive and collaborative mindset.
- Comfortable working both independently and as part of a team in a regulated fast-paced environment.
- Health insurance from the beginning
- Gym/fit allowance
- Therapist line
- Flat hierarchy
- Hybrid work