Group Content Manager

About the Customer

Company is a strategic unit of Tata Consultancy Services focused on Manufacturing Industries (SMB) Educational Institutions and Examination Boards.

About the Role

Designation : Group Content Manager

Responsibility of / Expectations from the Role

• Manage Customer Delivery End to End
• Track progress and process quality
• Lead process Improvements and innovations
• Status and Metrics Reporting to higher Management
• Stakeholder coordination and follow up
• Forecast and manage risks
• Item Analysis identify the improvement areas and define the Action plan
• Customer Management
• Should have led process Improvements and innovations with measurable savings

Work Location:

Mumbai (Olympus Thane)

Work Experience:

1518 Years of experience

Background and Requirements

Job Requirements

Desired Competencies (Technical/Behavioral Competency)

MustHave

Strong Big program Management experience

Experience in eLearning or Academic services Management

Vendor Management

ERP Implementation Key Account Management

Team Management

Resource planning

Risk identification and management

Audit

Coordination and liaison

GoodtoHave

Understanding of Educational Assessment framework