Enterprise Account Executive EAE

Job Title: Enterprise Account Executive (EAE)

Location: Nairobi

Level: Entry Level

Your roles:

MAINTAINING GENERAL OPERATIONS

Act as the main link between the company and the customer.

Engage with internal stakeholders wherever necessary (credit control & piracy team)

Improve our pipeline management opportunity management and territory management.

RETAINING CUSTOMERS

Ensure and improve customer satisfaction and loyalty to minimise customer loss.

Proactively drive resolution of customer issues including technical and billing issues.

Upsell and cross sell to existing customers

GROWING THE BUSINESS

Actively hunt for business opportunities.

Gain new customers.

Win back lost accounts.

Requirements

Requirements:

Diploma in Sales or equivalent

Minimum 1 year in commerce business administration sales or related field.

Professional communication skills written and verbal.