Area Operations Director

If youre ready to lead with passion dedication and a willingness to do whatever it takes to ensure success we want you on our team!

Manager of: Dental Practice Leads Department Leads (four practice locations)

Job Summary:
As the Area Operations Director at Dental Wellness Centers of GA youll embody a holistic approach to leadership where your role extends far beyond the title. You will be the linchpin that holds together the operations and leadership across all four of our general dentistry practice locations. This role demands a handson mentality where youll roll up your sleeves get into the trenches and lead by example. Your strategic vision will drive operational efficiency while your direct involvement will ensure that every aspect of our practices operates at its best.

Responsibilities:

• Lead from the frontlines providing handson guidance coaching and training to practice teams
• Dive deep into the operational details managing Profit & Loss (P&L) staff scheduling payroll and accounts payable
• Ensure seamless patient experiences and satisfaction across all locations
• Collaborate closely on marketing efforts leveraging your insights to drive growth
• Implement and enforce policies and procedures ensuring compliance and efficiency
• Manage professional licenses and certifications maintaining the highest standards of quality and compliance
• Take ownership of safety procedures and regulations ensuring the wellbeing of both patients and staff
• Embrace any additional duties or challenges that come your way demonstrating your commitment to the success of our practices

Qualifications:

• Willingness to travel between four locations (50%)
• High School Diploma or equivalent (bachelors degree preferred)
• 5 years of leadership/management experience with customer interaction
• 5 7 years in a professional environment
• 5 years of dental office management required
• Proficiency in Eaglesoft and Carestack preferred
• Strong understanding of marketing strategies and Microsoft Office Suite
• Knowledge of P&L management and labor laws
• Adherence to regulatory guidelines (OSHA HIPAA CDC)

Skills/Abilities:

• Professionalism and strong interpersonal skills
• Effective communication and decisionmaking
• Positive attitude and adaptability
• Organizational and multitasking abilities

Work Environment/Conditions:

• Fulltime employment schedule (approximately 40 hours per week)
• Flexibility for extended hours and travel (up to 50%)
• Ability to lift 15 lbs. and withstand prolonged sitting/standing
• Exposure to potentially hazardous materials
• Compliance with appropriate work attire and safety standards
• Travel to four locations

Key Performance Indicators (KPIs):

• Office Production
• Office Collections
• Noshows and cancellations (10% or less)
• Completion of followups daily (100%)
• Annual patient value

Values & Competencies:

• Integrity
• Accountability
• Customercentric approach
• Effective leadership
• Experience in P&L Management
• Flexibility
• Resultsdriven mindset
• Strong organizational skills
• Attention to detail
• Proficient in Time Management
• Excellent communication skills (verbal/written)

Acknowledgement:
Dental Wellness Centers of GA is an equal opportunity employer committed to a diverse and inclusive workplace free from discrimination and harassment. We adhere to all federal state and local employment laws and regulations.

Remote Work :

No