Chief of Staff - Revenue Operations Strategic Initiatives

Chief of Staff Revenue Operations & Strategic Initiatives

Key Responsibilities:

1. Revenue Growth Strategy: Develop and implement strategies to drive revenue growth working closely with sales marketing and product teams to optimise offerings and expand market reach; Conduct comprehensive market analysis to identify emerging trends assess the competitive landscape and inform strategic decisions that will position Klub for revenue expansion in both existing and new markets.
2. Revenue Performance Metrics & Analysis: Utilize key performance indicators (KPIs) to drive decisionmaking and strategic adjustments for revenue enhancement.
3. Customer Success & Retention Initiatives: Oversee initiatives to increase customer satisfaction and retention rates understanding that longterm revenue growth is deeply tied to the value customers derive from our products and services.
4. New Product Launch: Spearhead the strategy planning and execution of new product launches working closely with product marketing sales and operations teams to ensure successful market entry and adoption. This involves coordinating launch activities defining market positioning and developing gotomarket strategies that align with Klub s growth objectives.
5. Strategic Customer and Partner Management: Assist the CEO in managing and cultivating relationships with key customers and partners ensuring their needs are met and exploring opportunities for growth and collaboration. This includes participating in highlevel meetings negotiating agreements and maintaining open lines of communication for feedback and ongoing support.
6. Vision Interpretation & Execution: Serve as the interpreter and implementer of the CEOs vision ensuring clarity and alignment across the organisation; Foster interdepartmental collaboration and maintain operational continuity towards longterm revenue goals.
7. Strategic Planning Oversight: Lead the strategic planning processes ensuring efficient resource allocation and alignment with organisational goals.
8. Business Rhythm Management: Manage and optimise business rhythms including leadership meetings and governance/update processes ensuring efficient and effective operations aligned with the CEOs expectations.
9. Strategic Analysis & Decision Support: Provide insightful analysis recommendations and options to the CEO on key decisions and problemsolving efforts enhancing the decisionmaking process.
10. Proxy & DecisionMaking: Serve as the CEOs proxy acting as an information funnel filter and facilitator. Address issues proactively represent the CEOs perspective and make informed decisions in the CEOs absence to maintain momentum and continuity.

Skills and Attributes:

• Exceptional Analytical and Strategic Thinking: Ability to analyse complex data identify emerging market trends and develop strategic revenue growth and operational efficiency plans.
• Leadership and Influence: Proven leadership skills that can influence across all levels of the organisation fostering a culture of collaboration and innovation.
• Innovative Thinking: Forwardthinking and innovative continuously seeking new ways to grow revenue and enhance customer value.
• Soft Skills Mastery: Political savvy exceptional tact and discretion managedego or servant leadership qualities and a strong learning orientation.
• Adaptability and Resilience: Thrive in a fastpaced environment demonstrating flexibility and the ability to navigate uncertainty.
• Results Orientation: The ability not just to manage work until it s complete but also to measure success afterwards and make adjustments in future work.

Qualifications:

• Bachelor s degree in Business Administration Finance or related field; MBA or relevant graduate degree preferred.
• 715 years of experience in consulting and/or key strategic roles at earlystage startups
• 3 years of exposure in a highgrowth leadership role with a proven track record in strategic planning revenue growth and operational excellence.
• Prior experience working directly with CEOs/CXOs
• Experience in revenue operations business development or similar preferably in lending fintech

Why Join Klub

• Work directly with founders CEO/COO and influence Klub s strategic direction.
• Direct impact on revenue growth and the opportunity to shape global products
• Competitive compensation package including equity options.
• Fast track to executive leadership roles.

leadership,revenue growth,management,strategic planning