Production Support DevOps Infra

Position :

Production Support (DevOps Infra)

Location:

Omaha NE (5 Days Onsite)

Salary / Rate:

DOE

Type:

Fulltime

Implementation Client:

Mphasis

End Client:

Confidential

Preferred Qualifications:

• 8 years experience in application support Middleware support and production support with strong troubleshooting capabilities
• Experience with using ITIL change incident and problem management processes
• Resolve critical production issues by leading major incident calls engaging proper teams and driving root cause analysis
• Solve and debug system components to resolve technical issues in complex and highly regulated environments comprised of onprem and cloud applications and services
• Hands on experience with monitoring and alerting processes in distributed cloud and microservices based environments
• Collaborate both within the team and across teams to resolve application issues and advance as needed
• Create modify and monitor dashboards to better catch potential issues and aide in observability
• Support weekly and weekend oncall rotation as scheduled
• Good verbal and interpersonal skills communicating openly with the team members and stakeholders
• Solid ability to gather and analyze project requirements and translate them into technical specifications and own the implementation
• Resolve critical application alerts in a timely fashion including production issues across the environment ingress/egress points

Technical qualifications:

• Hands on experience in Unix/Linux windows
• Hands on experience with Middleware technologies (Apache IHS WAS MQ Tomcat Jboss etc)
• Hands on experience with Devops and tools
• Familiarity working with relational/nonrelational databases
• Solid understanding and hands on experience with Azure cloud
• Hands on experience with Cloud technologies Redhat Openshift Kubernetes AKS EKS cluster administration and build
• Experience deploying applications on Websphere Application Server/Tomcat/Jboss or Cloud
• Experience with monitoring tools Splunk AppDynamics Dynatrace
• Infrastructure build engineering experience middleware openshift Azure cloud
• Good to have understanding and experience with Ansible Terraform Bitbucket
• Good understanding of network topologies and troubleshooting network related issues
• Hands on experience with triaging application issues network issues and OS performance i