Supervisor OP Patien....
Supervisor OP Patient Financial Counselor
Posted on :
16-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2561114
MustHaves
- Revenue Cycle Lead and/or Supervisory Experience
- Fully proficient in Epic (Patient Access & PT Financial Counseling)
- Bachelors Degree or equivalent related work experience.
- 5 years in a fastpaced customer servicedriven healthcare (Ambulatory ED and Inpatient) environment
- MassHealth Certified Application Counselor
NiceToHaves
- Bilingual/Multilingual
- Experience working in a union/represented environment.
- Oversight for staff working in multiple ambulatory locations plus the Emergency Department.
Job Description
POSITION SUMMARY: Responsible for daily operations of Patient Financial Counseling Outreach Department. Supervises the daily activities of Certified Application Counselors and support staff engaged in assisting patients with applying and enrolling in medical and dental insurance.
POSITION SUMMARY: Responsible for daily operations of Patient Financial Counseling Outreach Department. Supervises the daily activities of Certified Application Counselors and support staff engaged in assisting patients with applying and enrolling in medical and dental insurance.
Engage in training support functions associated with Patient Financial Counseling. Assures staff compliance with Certified Application Counselor Organization regulatory requirements. Prepares a variety of reports and recommendations to monitor and improve staff performance and department operations. Works cooperatively with Patient Access Financial Services and other department employees and managers for the purpose of achieving the departmental goals providing excellent customer service and maximizing revenue opportunities for the Hospital.
Employment Type
Full Time
Key Skills
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