National Service Manager

Join Laundrylux

National Service Manager

What we are looking for:

The National Service Manager will train, develop and manage service teams for Laundrylux Distribution, LLC which distribute Electrolux, Wascomat, Encore, Milnor, Chicago, and Maytag branded laundry equipment within a defined sales and service territory

Before we continue to dive into the requirements for the role let s talk about Why you should join Laundrylux?

Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning

Diversity Initiatives: We are proud to have launched the Women s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company.

Laundrylux Benefits:

• We offer a comprehensive health benefits package including medical and dental plans as well as 401(k) and so much more! Ask our recruiting team for more information.

Back to the role:

What you will do:

• Meet (and exceed) service department profit and margin objectives
• Develop a thoughtful 2-year service development plan, including a hiring plan for additional technicians that would be developed and managed by you.
• Develop primary van stock parts to support in-field service technicians.
• Identify and implement improvements to the service dispatch system.
• Work closely with individual distributor operations and sales teams to identify ways to improve support.
• Support professionalizing the company s business processes in order to successfully implement the business plan.
• Plan, schedule in advance with the sales team to support in trade shows and sales events in the defined territory.
• Develop service budgets and compensation plans for each individual LLD.
• Work closely with marketing to develop print, digital and social media service strategy to grow service business.
• Perform other duties/projects assigned

What you should have:

• 10+ years of relevant technical experience
• Experience with Epicor or another ERP systems a plus
• Team player with a good attitude
• Time management skills
• Strong organizational and analytical skills
• Proficient in Microsoft Word and Excel including pivot tables and vlookup

Salary:

$115,000-$125,000 plus bonus

Our Values:

People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun

If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.