DENTAL CALL CENTERCu....
DENTAL CALL CENTERCustomer Service Representative
Posted on :
23-05-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Call Center Agents needed for our dental call center!
- Career Opportunities
- Room for Growth
- Paid Training
- Competitive Compensation
THIS IS A FULL TIME ONSITE POSITION AT OUR FOLSOM CA LOCATION. THIS IS NOT A REMOTE POSITION.
Here at Smile Time Dental and Make A Smile we have a wellestablished fastpaced and rapidly growing company that has been in business for 19 years with over 20 dental offices throughout the Sacramento area. We are seeking a well qualified hardworking enthusiastic individual to join our amazing team!
As a Dental Call Center Agent you will be the front lines of interaction with our loyal customers. This is a fastpaced environment and we need someone who can be on top of answering the high volume of incoming calls. Someone that is very professional and friendly to provide excellent customer service experience. We take pride of our excellent company culture and stability we provide as most of our employees have been with us for many years and now we are looking to add to that team and hopefully fine someone who wants to take advantage of the growth opportunities that we provide within our company.
Specific Responsibilities:
- Handle high volume of inbound calls from patients with the utmost care requiring professional telephone etiquette and superb listening and problemsolving skills
- Making outbound calls to insurance companies and patients to obtain information perform eligibility verification request prior authorizations and resolve billing discrepancies
- Experience in eligibility benefits and claims is preferred but not required
- Responsible for providing excellent customer service insurance and billing support
- Excellent verbal and written communication skills
- Highly proactive goal oriented and motivated attitude
- Ability to enunciate and speak clearly
- High work ethics common sense and good overall judgment
Bilingual in Russian Ukrainian or Farsi is a major plus!
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Retirement Plan
PTO
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
