Intern -Client Servi....
Intern -Client Service Assistant
Posted on :
14-12-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1807975
- Provide client service excellence to applicants at all times, in full compliance with the IRCC Statement of Work (SOW) and the IRCC Service Standards.
- Assist in the provision of client information: distribution of application forms, checklists regarding visa requirements, and queue order through Queue Management System on reception desk and submission counter, as required; assist with telephone, e-mail, and chat inquiries from clients (including requirements for submitting visa applications and the location of client’s passport), providing timely and accurate information to clients;
- marketing and providing assistance to clients with Value Added Services including but not limited to Self-Service and Assisted Data Entry services.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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