Network Lead Admin - L3

Job Position
Designation: Network Lead Admin - L3

Location: Houston, TX

Roles & Responsibility

• Experienced in Production Network Environment of an enterprise impacting 100+ users
• Handling Data Center Network Operations with Business & Mission Critical applications
• Handling escalated incidents or high critical tickets
• Predicting Risk/Impact and Participating in Major Changes
• Reporting & Performance Dashboards with Capacity Planning
• Technical Team (5-10 members) & Vendor Management
• Technical Transition & Documentation skills (Onsite to Offshore)
• Design, Migration and upgradation of existing infrastructure

Technical Skills

• Expert on design, configuration and implementation of Data Center Network, QoS Configuration
• WAN Interface, Protocol configuration and WAN Network Troubleshooting
• Routers and Switching infrastructure management & configuration
• Provides 3rd level technical support on data network related issues.
• Network IP address design and optimization.
• Experience in systems like Cisco Nexus, Juniper, F5 CSS/CSM, ACE etc
• Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.
• Experience in Network Security/Proxy Server Operational support
• H/W troubleshooting & Vendor coordination
• Log monitoring / maintenance

Process & Tools

• Remote system administration
• Expertise in automation and reduction of manual efforts through Scripting/tools
• Incident, Change & Problem management
• Configuration management
• Capacity Planning
• Vendor Management

Behavioral Skill

• Supporting escalated tasks/incidents
• Fair Written & Verbal Communication Skills
• Technical Team management of up to 10 resources
• Experience of handling global customers