Guest Experience Expert Guest Relations Agent Jobs in Indonesia

What you will be doing:Provide friendly efficient and professional front office service including warm welcomes check-ins and check-outs.Anticipate guest needs handle cash transactions and maintain Pullman service standards.Monitor room status manage guest complaints and ensure guest More...

Take charge the entire front office operations in the absence of Front Office Manager and Asst. Front Office Manager.Supervises and leads the front office functions. Personally takes charge of the guest relations team.Develops high quality of positive relationships with all guests pee More...

We are seeking an enthusiastic and customerfocused Guest Experience Executive to join our team in Bogor Indonesia. As a key member of our front office you will be responsible for ensuring exceptional guest satisfaction and creating memorable experiences for visitors to our establishme More...

Job PurposeThis position is responsible for the supervision and management of the overall Guest Experience operations by ensuring that all service standards delivery are maintained in accordance to the Hotels strategic plan and standard.Primary Responsibilities Guest Experience Operat More...

Ensure the smooth and efficient daily operation of the Guest Experience department.Oversee the implementation and compliance of brand standards including Leading Quality Assurance (LQA) audits.Manage guest feedback platforms (e.g. TrustYou RPS) to monitor satisfaction and identify imp More...

We are seeking an enthusiastic and customerfocused Guest Experience Executive to join our team in Bogor Indonesia. As a key member of our front office you will be responsible for ensuring exceptional guest satisfaction and creating memorable experiences for visitors to our establishme More...

Front Office OperationAssist guests with check in and checkout as well as other cashiering dutiesReview arrival lists and prepare compendiums prior to guests arrival and checkinto system if necessaryWelcome guests on arrival register and issue room keys according to departmental stand More...

Ensure the smooth and efficient daily operation of the Guest Experience department.Oversee the implementation and compliance of brand standards including Leading Quality Assurance (LQA) audits.Manage guest feedback platforms (e.g. TrustYou RPS) to monitor satisfaction and identify imp More...