Front Office / Guest Experience (Japanese Speaker)
Front Office / Guest Experience (Japanese Speaker)
Posted on :
05-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
What you will be doing:
- Provide friendly efficient and professional front office service including warm welcomes check-ins and check-outs.
- Anticipate guest needs handle cash transactions and maintain Pullman service standards.
- Monitor room status manage guest complaints and ensure guest satisfaction.
- Maintain accurate guest profiles and follow VIP protocols.
- Adhere to local government requirements and Pullman guidelines for guest management.
Qualifications :
Your experience and skills include:
- Previous front office and/or reservations experience is an asset
- Detail-oriented and numerical aptitude
- Knowledge of Property Manager systems (Opera) an asset
- Must be able to work flexible schedules including weekends and holidays
- The ability to work with little or no supervision is required.
- Positive and team-oriented
- Passion for guest service
- Excellent interpersonal skills
- Excellent written and verbal communication skills
- Highly organized results-oriented work well under pressure
- English and Japanese speaking
Additional Information :
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within the property and across the world!
- Open your way to get the talent development opportunities in Accorhotels in the future
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
