Strategic Account Manager, CEPC, IN 3P Support
Job Summary
In this role the Strategic Account Manager will manage a set of critical seller accounts which contribute to 20% business of the category. He/She will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.
Role and Responsibilities:
Managing the seller relationship by championing the sellers needs at Amazon. Build strong communication channels at all levels of the sellers organization set proper expectations provide clear status communications and manage towards a growth plan.
Managing and driving the growth of the sellers business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
Work with sellers to improve operational aspects of their business in providing a great consumer experience.
Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the sellers current business and future opportunities. Publish recommendations and action plans based on data.
A day in the life
About the hiring group
Job responsibilities
- Bachelors degree
- 3 years of sales or account management experience
- 2 years of with Excel experience
- Experience running metrics reports analyzing data to identify problems and using data analysis to generate and explain metrics
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience conducting in-depth analysis of issues at a selling partner or customer level and providing actionable recommendations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more