Operations Specialist – KYC Managed Services
Job Summary
About the Role:
Grade Level (for internal use):
08The Team:
The S&P Global Customer Excellence group is seeking a highly skilled Senior Analyst for placement within a project team servicing Third Party Risk Management. Successful candidates will assume a role that includes working with product solutions and engineering teams to successfully deliver customer onboarding implementations for S&P Globals KYC services.
The Impact:
Customer Excellence interact with our customers regularly and serve as a crucial link between our customers and internal stakeholders. They are the face of S&P Global therefore the impression they leave on our customers is crucial. S&P Global is a customer-centric organization and we pride ourselves in the exceptional service this team provides.
Whats in it for you:
This role offers incredible growth opportunities where successful candidates will have the opportunity to lead and manage projects to deliver exceptional services to our customers.
The successful candidate will have an opportunity to work with large global organizations and other financial institutions.
Responsibilities:
This role involves managing large project implementations requiring a high degree of client service effort and customization.
Experience in KYC Onboarding and Remediation (Full Review Risk Assessment) Outreach to clients and Screening (Alert disposition on entitles and related parties) with a demonstrated track record supporting international clients.
Must have detailed understanding of each entity types e.g. NBFI Corporations General Partner Limited Partner Limited Liability Company (LLC) Trust Fund Special Purpose Vehicle Bank etc.
Expert knowledge of various agreements and how to find relevant information from the agreements LLC agreement Private Placement Memorandum Limited Partnership etc.
Expertise in working on complex entity structures globally.
Database skills Boomberg Refinitiv Regulators Websites and other financial databases.
Expert knowledge and experience to extract relevant information from the public domain.
Must have exposure to various KYC/Screening tools such as Quantified Accuity World Check Lexis Nexis etc.
Expert knowledge of alert disposition related to Sanctions PEP and adverse media.
Experience in reviewing documents to identify any money laundering or terrorist financing cautionary flags and rapidly dispositioning them along with escalating cases.
Conducting Quality check on processed KYC /Screening cases as per established quality framework and meet the required agreed SLAs
Able to identify potential red flags and judge the situation requirement and act accordingly.
Readiness to work under critical situation and as per business requirement.
Participation in reviewing policies process flows and recommend ideas for improvement.
Act as a Subject Matter Expert (SMEs) to all KYC/AML related procedures.
What Were Looking For:
2 years of experience in Corporate KYC Outreach and Screening resolution services.
2 years of working in a similar Product & solutions company with exposure to risk management business domain OR similar experience.
Excellent customer-facing skills. A good communicator with strong relationship-building skills.
Good commercial awareness and governance.
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Mission:
Advancing Essential Intelligence.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:Know Your Rights: Workplace discrimination is illegal
Required Experience:
IC
About Company
The S&P Global Ratings homepage offers access to credit ratings, research, and insights across various sectors and markets. Discover more.