Operations Associate
Job Summary
We are looking for a proactive and detail-oriented Sales Operations Executive to support our customer operations team. The ideal candidate should have 12 years of experience in the IT industry excellent communication skills and a strong customer-first approach. This role involves managing operational activities such as invoicing payment follow-ups coordination with clients and internal teams and maintaining accurate records to ensure smooth business operations.
- BBA or MBA graduate.
- 12 years of experience in the IT industry in customer operations finance support billing or a similar role.
- Excellent verbal and written communication skills.
- Strong coordination and organizational skills.
- Good knowledge of MS Excel and ERP/CRM tools (Zoho experience is an added advantage).
- Ability to manage multiple tasks while maintaining accuracy.
Required Skills:
BBA or MBA graduate. 12 years of experience in the IT industry in customer operations finance support billing or a similar role. Excellent verbal and written communication skills. Strong coordination and organizational skills. Good knowledge of MS Excel and ERP/CRM tools (Zoho experience is an added advantage). Ability to manage multiple tasks while maintaining accuracy.
Required Education:
BBA or MBA graduate.