Customer Support Analyst Jobs in India

Key Areas of Responsibilities Monitoring production environment and act on production incidents Work on Service Request Fulfillment Incident Management Problem Management and Change Management. Manage weekend events like software releases BCP testing etc. Status reporting on Health Checks Ch...

to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID for their complaints3. Timely update the status of customer complaints as and when issue is resolved and update with cu...

Job descriptionWe are looking for a Manager Customer Support with 8 years of people management experience to lead and run product support operations in a fast-paced environment. This role is responsible for driving execution through Leads and ensuring consistent high-quality resolution of customer...

Job descriptionWe are looking for a Manager Customer Support & Sales Operations who can lead both customer support and revenue-focused sales operations. This role is ideal for someone who can manage daily support performance improve customer experience coach teams and drive revenue through trial co...

Job Titles: Customer Service Specialist Specify Location: Mumbai Job Type: Full-Time Education: Bachelors Degree Experience Level: Entry to Mid-Level Years of Experience :min 2 years to 5 years. About Us: We are a dynamic and innovative Science and Materials Company committed to delivering e...

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the wa...

ES FOP SUPPORT ANALYSTKEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done technical and functional analysis is provided solutions are delivered to users potential workarounds are communicated incident status is updated to users.Service Request handli...

Financial Analyst-Customer SupportDescription -Job Summary This role is responsible for conducting moderately complex financial analysis tailored to specific functions or business units offering crucial analytics to drive key decision making. The role ensures adherence to reporting standards collabo...

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers...

Job Title: Customer Support Back-Office Executive Job Location Pune/ Bangalore/Delhi ((Office-based role)/) Salary per month (Depending on experience and skills) Working Hours & Days Monday to Friday: 10:00 AM to 6:30 PM Saturday: 10:00 AM to 4:00 PM Sunday: Weekly Off Brief Descri...

Job Title Customer Support IT Hardware Engineer (Field Support) Job Location Pune/Bangalore/Delhi (Field job involving travel to various client sites across the city) Salary per month (Depending on your skill set and technical knowledge) Working Hours & Days Monday to Friday: 10...

Hello Role: Customer Support Executive (B2B – US Market)Shift: 7:30 PM – 5:00 AM IST (10:00 AM – 7:00 PM EST )Working Days: 5 (Monday to Friday)Location: Ahmedabad Gujarat ( On-site)Experience: 2 - 3 yearsEmployment Type: Full-TimeJob Overview:We are looking for a proactive and customer-focused Cust...

The purpose of the role Product Support Analyst is to provide functional support to global customers for the application through different channels. ESSENTIAL DUTIES AND RESPONSIBILITIES:This role is focused on managing the level 2 support of the Product.He/ She would be required to do first level o...

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.Duck Creek Policy Configuration - ManagerKey ResponsibilitiesDesign build...

Mail:- Customer Care Executive (CCE) serves as the primary point of contact between an organization and its clients handling multi-channel inquiries to ensure customer satisfaction and loyalty. They manage inbound and outbound communications across phone email live chat and social media SummaryThe...

DescriptionAs a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as tech...

Position Description:Company Profile:At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm commi...

Platform Support LeadExperience : 4-7 yrs. Role SummaryExperience in providing technical support on critical software platforms with strong problem-solving and communication skills and the willingness and flexibility to work well as part of a quality-oriented team. Manages queue health shift coverag...

About ZscalerZscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the worlds largest security data lake to power our cloud-native Zero Trust Exchange platform...

Sr. Customer Support (Inbound Voice)Experience: Minimum 2 years of experience in BPO Inbound Voice Process (Mandatory)Location: Infopark Kakkanad KochiShift: Night Shift (MondayFriday)Salary: 3.5 LPA 4.5 LPAEducation: Bachelors Degree MandatoryWe are seeking a customer-focused Senior Customer Suppo...