IHG Hotels & Resorts

Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans. Create and implement sales plans that drive measurable in More...

Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers    Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance  Train More...

b Overview To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet targets. DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS: Works within all pre-set budgetary limits PEOPLE: More...

 Be the warm welcome that kicks off a memorable guest experience  Acknowledge IHG Rewards Club members and returning guests, in person or on the phone  Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay   More...

Book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel in accordance with established standards and scripts using the hotel’s reservations system; process reservations from the sales, reservations centers or travel age More...

Perform Spa Treatments according to the guest preference. Coordinate with reception colleagues regarding bookings and availability. Create a warm welcoming & friendly atmosphere. Be very aware of environment hygiene standards as well as maintain the highest standard in person More...

Possess a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques. Direct laundry and uniform staff to ensure consistent supply of clean, neat and quality linens and uniforms. Ensure that all items laundered and dry cleaned within ihg are finished More...

Direct daily kitchen activities, plan and assign work ensuring you always have the right staffing numbers  . Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance . Dri More...

Responsible for the allocation of daily tasks to Reservations staff. Review reservation booked daily along with daily arrival report and follow up tentative bookings and update reservation status Ensuring groups business are entered on the system properly, and provide guidance and More...

Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new b More...

Manage and maintain hotel social media, online editor. Co-ordinate hotel photography shoots/talent where required, within budget. Assist with promotions (eg seasonal sales promotions and special events). Maintain collateral and conduct occasional audit. Proof read copy of advert More...

Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and More...

Collect suppliers’ documents for work cycle (Add New Suppliers & Edit Data for Suppliers). Ensure all invoices have the appropriate documentation attached and approved prior to processing, Check and match invoices with purchase orders (quantity, quality, and price). Make More...

Reporting directly to the Risk Manager. Provides Supervision to the Industrial Safety Team Interacts with outside bodies as Civil Defense Authority aswell as guests when needed. Interacts and cooperates with the Engineering Department and other hotel Departments to ensure industr More...

Perform all types of decoration as instructed by Executive Sous-Chef and Executive chef in a professional way to ensure quality and consistency, and is fully responsible for his assigned section. Is in charge to be sure all coffee break, buffet and catering is decorated as the stand More...

Prepare all administration documents required by the Hotel sales team Attend to telephone, fax, email enquiries in a timely manner Co-ordinate all familiarizations and site inspections as required Attend monthly sales meetings Attend to all sales department mail and maintain a c More...

Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that sales and revenue goals are met or exceeded. Actively prospect and qualify new business. More...

Coordinating and managing group bookings and meetings/ Events at the hotel. Liaising with clients to understand their needs and preferences for events. Negotiating contracts and rates with clients, ensuring profitability for the hotel. Collaborating with other departments, such a More...

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of th More...

Perform Spa Treatments according to the guest preference. Coordinate with reception colleagues regarding bookings and availability. Create a warm welcoming & friendly atmosphere. Be very aware of environment hygiene standards as well as maintain the highest standard in person More...